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  1. 06-03-2021 05:16 AM #1
    ZenCynic
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    Jun 2021
    Posts
    2
    Character
    Oka Zencynic
    World
    Jenova
    Main Class
    Miner Lv 39

    Complete Edition Sale

    My girlfriend and I bought 2 copies of the Complete Edition from Square Enix Store on Monday. On Tuesday it went on sale for 60% off :/

    Any chance we could get a price-match credit or some-such-thing? If not, I understand. I was just hoping there might already be a policy in place, and I was too new to know. Who/How should I ask?

    It's not even mostly about the money. (We already figured out that we need to go out and buy like 12 months of pre-paid time cards to immediately get the recruit-a-friend mount.) It's kind-of a generic 'no one enjoys feeling like they have made a foolish choice' feeling.



    From Tuesday, May 25, 2021 to Wednesday, June 9, 2021
    Retailers

    Square Enix Store
    PlayStation™Store

    * If you are currently playing the Free Trial version on Windows, you will also be able to purchase the Complete Edition (Windows® version) with the 60% discount from the Mog Station.
    Sale Items

    FINAL FANTASY XIV Complete Edition [Download] $59.99 $23.99 USD
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  2. 06-03-2021 05:32 AM #2
    Rongway
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    Aug 2013
    Posts
    4,175
    Character
    Cyrillo Rongway
    World
    Hyperion
    Main Class
    Black Mage Lv 100
    These forums are for the game community. If a price adjustment is possible, you'll have to contact the store's customer support. They don't read these forums.
    (2)
    Error 3102 Club, Order of the 52nd Hour
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  3. 06-03-2021 01:50 PM #3
    JOsha
    Player
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    Oct 2020
    Location
    Sharlayan
    Posts
    59
    Character
    Ura Kuze
    World
    Lich
    Main Class
    Paladin Lv 90
    Contact Support. They'll usually refund you the difference.
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  4. 06-06-2021 06:10 AM #4
    ZenCynic
    Player
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    Join Date
    Jun 2021
    Posts
    2
    Character
    Oka Zencynic
    World
    Jenova
    Main Class
    Miner Lv 39
    Quote Originally Posted by JOsha View Post
    Contact Support. They'll usually refund you the difference.
    Where/how is the best place to contact Support? Website or In-game or something else?
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