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  1. #1
    Player
    Monkeywool's Avatar
    Join Date
    Jun 2015
    Posts
    3
    Character
    Nio Kholin
    World
    Odin
    Main Class
    Scholar Lv 80

    Massive lag spikes on Odin

    Hi folks, was doing maps yesterday and some crafting and noticed whenever I was in a maps dungeon I kept getting huge lag spikes as if I was about to disconnect. Afterwards I was in the Crystarium just crafting using some macros I created that have been working fine for weeks, only for them to start failing because lag spikes meant the actions weren't being registered.

    I thought it was a one off, but logging in today I'm experiencing the same. This time when I was crafting and when I was going between worlds on my datacentre.

    My server is Odin, I have a tracert which is giving a very high latency or time out on the hop just before it hits the IP address that it shows I'm connected to in resource manager. Looks like it might be one of yours though.

    Not had a problem at all until now and I've not changed any of my equipment lately. Doing stuff on other games, youtube, netflix etc I experience no issues and can run streaming services in 4k with no issues.
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  2. #2
    Moderator
    Join Date
    Jan 2020
    Posts
    1,594
    Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    We apologize for the delay in our response, please try the following troubleshooting steps:

    - The game will use the Internet Explorer web browser to connect to the internet. Open Internet Explorer, then open the "Tools" setting, go to "Internet Options" and adjust the following settings:
    - Under the "General" tab, please delete ALL browser history.
    - Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
    - Under the "Privacy" tab, click “Advanced” and select ‘Accept’ under both First Party and Third Party Cookies.
    - Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
    - Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
    - Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
    - Please RESTART your PC now. Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select "Run as Administrator"

    -Make sure your fire wall or antivirus program is not interfering with the game

    - Check to see if the following port ranges are opened on your router. You can contact your ISP and request they open them for you:
    ▼TCP
    54992 through 54994,
    55006 through 55007,
    55021 through 55040

    -Try disabling background applications and do a clean boot by opening the task manager and selecting the “Start up” tab. Disable everything and then restart the PC.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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  3. #3
    Moderator
    Join Date
    Jan 2020
    Posts
    1,594
    Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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