My personal view on the matter is that I'd have strongly preferred the existing playable races to be revamped with an expanded character customisation system and improved textures. I keep joking to a friend that some of the new housing furniture looks a lot more detailed than the likes of Highlander men, especially where their faces are concerned.

It was common enough feedback over the years, too - but for whatever reason the development team decided to add not one but two new playable races at the same. Not only did they do as much, they ended up having to add the missing genders in addition because naturally when people only get half of something, a lot of them want the full thing.

The situation would probably bother me less if it weren't for the fact that at least two rival MMO's have completely revamped their character customisation fairly recently and there's a couple of upcoming MMO's on the horizon that allow me to design a character more to my personal taste.

It is what it is, I suppose. I guess only time will tell if the older playable races will get some more love and attention...