Why is the healer class basically a one spell dps class?

[Acece]

You here when they added the Lily job gauge to White Mage in Stormblood and everyone trashed on it and the Lilies remained useless for almost the entire expansion even after loads and loads of people complaining how bad they were? They totally listen to feedback alright.

For anyone who doesn't know just how bad Lilies were for a huge portion of Stormblood: You had a 20% chance upon using Cure 1 or Cure 2 to generate one Lily. Divine Benison was locked behind getting at least 1 lily. Lilies were consumed upon using certain healing cooldowns and lowered their cooldowns by a percentage. People complained constantly how badly they were only to finally be changed late Stormblood. Plenary Indulgence was equally as bad but is a whole other can of worms.

Now you see why I have a pessimistic outlook on healer design, reworks and healer changes.

I remember the huge whm feedback thread, and the only thing they fixed was the lilly gauged lmao.
If any one can find it I would appreciate it.