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  1. #1
    Player
    Amethystkiss1's Avatar
    Join Date
    May 2021
    Posts
    2
    Character
    Amethyst Kiss
    World
    Midgardsormr
    Main Class
    Summoner Lv 80

    Game client closes, no error message

    I logged into my character just fine. While on the loading screen teleporting to Gangos my FFXIV client closed out completely back to my desktop without any kind of error. When logging back in it shows my character is in Gangos but on the loading screen it just closes back to my desktop again. I went onto an alternate character who is not in Gangos and can log in just fine. Its just for this area and this character that this is happening.
    (1)

  2. #2
    Player
    Amethystkiss1's Avatar
    Join Date
    May 2021
    Posts
    2
    Character
    Amethyst Kiss
    World
    Midgardsormr
    Main Class
    Summoner Lv 80
    I now get an infinite loading screen instead of the client crashing.
    (1)

  3. #3
    Moderator
    Join Date
    Jan 2020
    Posts
    1,594
    Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    We apologize for the delay in responding. If it is only happening with this one character, you may want to try deleting the locally-saved data folder (My Documents > My Games > Final Fantasy XIV). Make sure to create a backup of this so you can replace it if it doesn't solve the issue.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)

  4. #4
    Moderator
    Join Date
    Jan 2020
    Posts
    1,594
    Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)