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  1. #1
    Player
    LagsFenris's Avatar
    Join Date
    May 2019
    Posts
    5
    Character
    Lags Fenris
    World
    Famfrit
    Main Class
    Machinist Lv 80

    Lag since shortly after 5.5

    I have been having an issue since shortly after 5.5 launched where everything keeps rubber banding. I live in Appleton, WI and have spectrum internet. I have been playing this game almost religiously since the ps4 beta and have over 21k hours playtime according to my ps5.

    We replaced the router, I switched from ps4 to ps5, and called spectrum support (no help from them, everything is fine according to them) I have never run into this problem before and its making the game unplayable for me.

    No other game is affected, and all streaming apps work fine. I'm almost at the point where canceling my sub may be my choice.
    (0)

  2. #2
    Moderator
    Join Date
    Jan 2020
    Posts
    1,594
    Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Please try the following troubleshooting steps:

    - Please make sure that "Cookies" and "JavaScript" are ENABLED on the PSN browser. If they are already checked, please uncheck them then recheck them.
    - The issue could also be from the "Date & Time" settings on your PS4.
    1. Close the FINAL FANTASY XIV game/application.
    2. Go to [SETTINGS] on your PS4
    3. Select [Date and Time], and "Set via Internet". (Please do not manually set the date and time.)
    4. Once the date and time have been updated, please restart your PS4 console.
    5. Once the console has fully restarted, please start the FINAL FANTASY XIV game/application.

    Please make sure all other internet-enabled devices (including smartphones, laptop/desktop PCs, tablets, etc.) have been disabled and/or turned OFF to minimize game interference.

    If the above steps do not resolve the issue, please check to see if the following port ranges are opened on your router. You can contact your ISP and request they open them for you:
    ▼TCP
    54992 through 54994,
    55006 through 55007,
    55021 through 55040

    Thank you for posting in the Final Fantasy Technical Support Forums.
    (0)

  3. #3
    Moderator
    Join Date
    Jan 2020
    Posts
    1,594
    Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)