"An unexpected error has occured."

[Mamba54]

So I've been getting a lot of errors. This only started to happen when I got into Stormblood content. And has ramped up significantly in Shadowbringer content.
It gets to the point where I will complete a quest, get through the cutscene and then get either a error pop-up or straight up CTD, then when I log in again it just immediately crashes whenever I try to log back in forcing me to have a friend log on so that he can walk out of the area so that I wont crash.

These errors pop up in these situations: (and they change every time I reinstall)
-When I open sundry splendors
-In the middle of some cutscenes (And it always crashes at the same point every time so I got to skip)
-after some cutscenes
-Randomly after completing a quest
-When phasing into certain areas (like Lyhe Mheg after getting Trusted rep or the
entrances to the Eden Raids)
-Mounting the Lunar Whale and making the game crash every time I try to log in because I'm on said mount (managed to log in. The whale's model didnt load)
-Constant crashes during in frontlines (Might be connected to the mount problem)
Usually I can fix some of these by either switching back to dx9 mode or just flat out reinstalling ff14. But i'm getting really tired of reinstalling each time I get these where DX9 mode dont work and i'm just stuck in an endless loop of crashing.

So far I've tried the following:
-Reinstalling (This works sometimes when DX9 wont work but I just end up getting a crash later on anyways)
-Clean install of latest graphics drivers
-Latest Windows update
-Latest DirectX update
-Running it with different in-game setting (Fullscreen, resolution change etc.)
-Underclocking my GPU
-Disabling overlays and start up apps in windows.
-Running it without any other program in the backround

I'm at my limit here and I feel like I've tried everything! Help!

EDIT: Adding more examples of when the crashes happen

Image of my error: (This error is specifically in E4 entrance area and it changes for every crash)
This one is just for one of the errors, have gotten alot of different ones but after I did my first reinstall the 2 errors at the top are always there.

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument	C:\Users\bruker\Documents
FINAL FANTASY XIV - A Realm Reborn	Language 1		Region 3
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FFXIVLauncher
Steam
Technical Support - Post New Thread - Google Chrome
MSI Afterburner 
Calculator
Calculator
Microsoft Text Input Application


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe Flash Player 32 PPAPI
Advanced Combat Tracker (remove only)
MSI Afterburner 4.6.4 Beta 3
Battle.net
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Microsoft Games for Windows Marketplace
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Microsoft Games for Windows - LIVE Redistributable
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FINAL FANTASY XIV Online
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Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Epic Games Launcher Prerequisites (x64)
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29334
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Update Health Tools
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Paradox Launcher v2
Microsoft Visual C++ 2005 Redistributable (x64)
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Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
HP Deskjet 1050 J410 series Basic Device Software


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[Weaselbr]

i have the same issue posted here https://forum.square-enix.com/ffxiv/...-Exiting-FFXIV waiting on response

[Weaselbr]

still waiting

[Rhaervis]

Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Have any changes happened to the device before the issue began? We would also like to recommend several other troubleshooting steps:

1) Make sure that your hardware is not overheating and remove any overclocks you may have on your graphics card or processor. Please check that any fans or vents are clear of blocks.
2) Disable any additional programs that could cause interference with the game itself including chat programs. Also, remove any custom configurations made using graphics driver-level programs
3) Remove any mods or injectors from the game or system
4) Turn off Fullscreen Optimizations. Find the executable file for the game (normally found in the install folder), right-click it and select 'Properties'. Under the 'Compatibility' tab, check the box labeled 'Disable Fullscreen Optimizations', then click 'Apply'.
5) Remove any unnecessary USB or audio devices (controllers, headphones, flash drives etc.)
6) Install Windows, Steam and FINAL FANTASY XIV onto the same drive (preferably the C:/ drive)

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

[Weaselbr]

done all the steps above and beyond, why there is no crash file to see what is wrong? i mean is 2021 right?

[Mamba54]

Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Have any changes happened to the device before the issue began? We would also like to recommend several other troubleshooting steps:

1) Make sure that your hardware is not overheating and remove any overclocks you may have on your graphics card or processor. Please check that any fans or vents are clear of blocks.
2) Disable any additional programs that could cause interference with the game itself including chat programs. Also, remove any custom configurations made using graphics driver-level programs
3) Remove any mods or injectors from the game or system
4) Turn off Fullscreen Optimizations. Find the executable file for the game (normally found in the install folder), right-click it and select 'Properties'. Under the 'Compatibility' tab, check the box labeled 'Disable Fullscreen Optimizations', then click 'Apply'.
5) Remove any unnecessary USB or audio devices (controllers, headphones, flash drives etc.)
6) Install Windows, Steam and FINAL FANTASY XIV onto the same drive (preferably the C:/ drive)

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

I've tried all of these and i still get the crashes.

[Dynratygus]

Good morning and thank you for the reply.

We apologize for the delay in our response to your concern. If you are still experiencing this issue, could you try using a registry cleaner such as CC cleaner? It would run through the PC and remove files that may have been left behind by installations and other activity on the PC.

Thank you for visiting the Final Fantasy XIV Technical Support Forums

[Mamba54]

Good morning and thank you for the reply.

We apologize for the delay in our response to your concern. If you are still experiencing this issue, could you try using a registry cleaner such as CC cleaner? It would run through the PC and remove files that may have been left behind by installations and other activity on the PC.

Thank you for visiting the Final Fantasy XIV Technical Support Forums

I very much would like to not use a registry cleaner as i've had some very bad outcomes with them I.e it bricking my OS. So that is something i'm not willing to try.