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  1. 05-22-2021 02:13 AM #1
    WorldsBestName
    Player
    WorldsBestName's Avatar
    Join Date
    May 2021
    Posts
    1
    Character
    Murasame Uchiha
    World
    Gilgamesh
    Main Class
    White Mage Lv 80

    Mac client launcher wont open.

    Iv been playing ffxiv for over a year with no issues on my Mac. Not the best frame rate sometimes but runs fine. Yesterday, upon attempting to open the launcher, it just keeps immediately closing with a message "The program ffxivlauncher64.exe has encountered a serious problem and needs to close. We are sorry for the inconvenience." When I click show details it leads me to a large wall of text ( https://justpaste.it/6c5jx ). If anyone knows how to fix this please let me know. Its been happening for over 24 hours and I have tried to re-install the launcher but not the game yet. Iv also restarted my computer and the same issue persists.
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  2. 05-24-2021 11:29 PM #2
    Rhaervis
    Moderator
    Join Date
    Jan 2020
    Posts
    1,594
    Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Please provide the following information regarding the Mac being used:

    Macbook Pro Model/Year/Serial Number:
    Graphics:
    Display Information:
    Storage Limit:
    Storage Usage:
    RAM/Memory:
    OS Version:

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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  3. 06-22-2021 11:59 PM #3
    Rhaervis
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    Join Date
    Jan 2020
    Posts
    1,594
    Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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