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  1. #1
    Moderator
    Join Date
    Jan 2020
    Posts
    1,594
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Have any changes happened to the device before the issue began? We would also like to recommend several other troubleshooting steps:

    1) Make sure that your hardware is not overheating and remove any overclocks you may have on your graphics card or processor. Please check that any fans or vents are clear of blocks.
    2) Disable any additional programs that could cause interference with the game itself including chat programs. Also, remove any custom configurations made using graphics driver-level programs
    3) Remove any mods or injectors from the game or system
    4) Turn off Fullscreen Optimizations. Find the executable file for the game (normally found in the install folder), right-click it and select 'Properties'. Under the 'Compatibility' tab, check the box labeled 'Disable Fullscreen Optimizations', then click 'Apply'.
    5) Remove any unnecessary USB or audio devices (controllers, headphones, flash drives etc.)
    6) Update and reinstall the drivers for your graphics card
    7) Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything
    8) Install Windows, Steam, and FINAL FANTASY XIV onto the same drive (preferably the C:/ drive)

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)

  2. #2
    Player
    Rytsune's Avatar
    Join Date
    May 2021
    Posts
    4
    Character
    Elina Rose
    World
    Phoenix
    Main Class
    White Mage Lv 80
    Hello Rhaervis, i will try these steps later out, thanks for the help!

    Best regards,
    Rytsune
    (0)

  3. #3
    Player
    Rytsune's Avatar
    Join Date
    May 2021
    Posts
    4
    Character
    Elina Rose
    World
    Phoenix
    Main Class
    White Mage Lv 80
    Hello again,

    i tried all the steps, nothing really helped, what else i could try?

    Best regards,
    Rystune
    (0)

  4. #4
    Player
    Rytsune's Avatar
    Join Date
    May 2021
    Posts
    4
    Character
    Elina Rose
    World
    Phoenix
    Main Class
    White Mage Lv 80
    Hello again,

    problem solved itself, after new patch i don´t had this issue anymore.

    Best regards,
    Rytsune
    (0)