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  1. #1
    Player
    hrotgahr2's Avatar
    Join Date
    Mar 2014
    Location
    Ul'dah
    Posts
    10
    Character
    Shezam Denver
    World
    Ragnarok
    Main Class
    Paladin Lv 70

    Recurring Error 17 while playing

    Good evening everyone,

    I am recently experiencing issues with my main character:

    1) The first time was on Tuesday 18th, I was farming items for the ShB relic weapon in Western Coerthas with a friend, and it suddenly crashed with error 17. When I tried to reconnect (clicked on my character name), the loading happened and again error 17 before seeing the screen.

    I tried to connect with another character and it worked well, no error.

    My friend connected on my account on my character and met no error. He teleported me to Uldah and I could connect again after that, the game working perfectly well!

    2) Same story two days after on Thursday 20th, this time in Gangos after each loading. We did the same and it worked. It seems to be a recurring issue, if you could help me solve this please .

    My driver and OS are all up to date.


    Please find below my system config:



    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\[myname]\Documents
    FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
    FINAL FANTASY XIV - A Realm Reborn Language 3 Region 3
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride unspecified


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
    SYSTEM_CPU Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz (8 CPUs), ~2.8GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
    SYSTEM_BIOS V1.20
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 16267.598MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 23435.598MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 237.354GB SYSTEM_FREEDISC_SPACE 100.686GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS Intel(R) HD Graphics 630
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP Intel(R) HD Graphics Family
    SYSTEM_GRAPHICS_MAKER Intel Corporation
    SYSTEM_GRAPHICS_VRAM 128.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 8133.799 MB
    SYSTEM_GRAPHICS_DAC Internal
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_87079a2c2326a956\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_87079a2c2326a956\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_87079a2c2326a956\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_87079a2c2326a956\igd12umd64.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.0100.9466
    SYSTEM_GRAPHICS_DRIVER_DATE 3/30/2021 02:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 1060
    SYSTEM_GRAPHICS_DEVICE Unknown
    SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1060
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 14185 MB
    SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvaci.inf_amd64_c2cb13ef5ef8addf\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvaci.inf_amd64_c2cb13ef5ef8addf\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvaci.inf_amd64_c2cb13ef5ef8addf\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvaci.inf_amd64_c2cb13ef5ef8addf\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.6627
    SYSTEM_GRAPHICS_DRIVER_DATE 4/23/2021 02:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English

    SYSTEM_GRAPHICS_PIXEL_SHADER
    SYSTEM_GRAPHICS_VERTEX_TEXTURE
    SYSTEM_SOUND Speakers (Realtek High Definition Audio(SST))
    SYSTEM_SOUND_DEVICE_ID {F83D6369-E46E-498C-8916-C42A6327E846}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.0.9126.1
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 3/2/2021 02:00:00
    SYSTEM_SOUND Speakers (Steam Streaming Microphone)
    SYSTEM_SOUND_DEVICE_ID {E22BE688-F51C-414C-8407-383276DC4EED}
    SYSTEM_SOUND_DEVICE_NAME SteamStreamingMicrophone.sys
    SYSTEM_SOUND_DRIVER_VERSION 8.33.15.17
    SYSTEM_SOUND_DRIVER_LANGUAGE
    SYSTEM_SOUND_DRIVER_DATE 7/28/2017 02:00:00
    SYSTEM_SOUND Speakers (Steam Streaming Speakers)
    SYSTEM_SOUND_DEVICE_ID {89911D98-EE80-4953-9D36-E288CAB805D0}
    SYSTEM_SOUND_DEVICE_NAME SteamStreamingSpeakers.sys
    SYSTEM_SOUND_DRIVER_VERSION 17.56.13.764
    SYSTEM_SOUND_DRIVER_LANGUAGE
    SYSTEM_SOUND_DRIVER_DATE 7/20/2017 02:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {3B46EDF0-5222-11E8-8005444553540000}
    SYSTEM_INPUT_NAME HIDI2C Device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {3B46EDF0-5222-11E8-8007444553540000}
    SYSTEM_INPUT_NAME HIDI2C Device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {3B46EDF0-5222-11E8-8009444553540000}
    SYSTEM_INPUT_NAME Launch Manager Wireless Device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {3B46EDF0-5222-11E8-800B444553540000}
    SYSTEM_INPUT_NAME Launch Manager Wireless Device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FFXIVLauncher
    Technical Support - Ecrire un nouveau sujet - Google Chrome
    Discord
    Calculator
    Calculator
    Microsoft Store
    Microsoft Text Input Application
    Microsoft Store


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    Visual Studio Community 2017
    Adobe AIR
    Advanced Combat Tracker (remove only)
    Avast Premium Security
    AvastAntiTrackPremium
    Battle.net
    Google*Chrome
    Kobo
    Microsoft Edge
    Microsoft Edge Update
    Overwolf
    PCSX2 - Playstation 2 Emulator
    Samsung Portable SSD Software
    Steam
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
    Adobe AIR
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
    Intel(R) Chipset Device Software
    vs_filehandler_x86
    Qualcomm Atheros 11ac Wireless LAN Installer
    Microsoft Visual Studio Setup Configuration
    FINAL FANTASY XIV - A Realm Reborn
    Brother MFL-Pro Suite DCP-J140W
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
    Star Wars: The Old Republic
    Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.27.29016
    Java Auto Updater
    Chrome Remote Desktop Host
    PredatorSense
    Realtek Card Reader
    Microsoft Visual C++ 2017 Redistributable (x86) - 14.13.26020
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40649
    Microsoft VC++ redistributables repacked.
    vs_minshellmsi
    vs_minshellmsires
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2005 Redistributable
    Realtek Ethernet Controller Driver
    Microsoft Visual C++ 2017 x86 Additional Runtime - 14.13.26020
    Acer Collection
    Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.13.26020
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    vs_filehandler_amd64
    vs_FileTracker_Singleton
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
    Launcher Prerequisites (x64)
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
    Arc
    Windows 10 Update Assistant
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Intel(R) Processor Graphics
    Realtek High Definition Audio Driver
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
    7-Zip 18.05 (x64)
    Avast Cleanup Premium
    Avast Driver Updater
    Avast SecureLine VPN
    Avast BreachGuard
    CCleaner
    CPUID HWMonitor 1.40
    Genshin Impact
    Mozilla Firefox 84.0.1 (x64 fr)
    Mozilla Maintenance Service
    Destiny 2
    Monster Hunter: World
    FINAL FANTASY XV WINDOWS EDITION
    Temtem
    VLC media player
    Vulkan Run Time Libraries 1.0.42.0
    Vulkan Run Time Libraries 1.0.54.1
    Vulkan Run Time Libraries 1.0.54.1
    Vulkan Run Time Libraries 1.0.54.1
    Vulkan Run Time Libraries 1.0.54.1
    WinRAR 6.01 (64-bit)
    Acer UEIP Framework
    Update for Windows 10 for x64-based Systems (KB4023057)
    Acer Care Center
    Intel(R) Management Engine Components
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40649
    Microsoft Visual Studio Team Foundation Server 2017 Update 9 Office Integration (x64)
    Java 8 Update 211 (64-bit)
    Malwarebytes version 4.3.0.98
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
    Backup and Sync from Google
    Intel(R) Management Engine Components
    Intel(R) Rapid Storage Technology
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    Qualcomm Atheros Bluetooth Installer (64)
    Epic Games Launcher Prerequisites (x64)
    Microsoft Visual Studio Installer
    Intel(R) Serial IO
    Kindle Comic Converter
    Acer Quick Access
    Intel(R) Chipset Device Software
    Microsoft VC++ redistributables repacked.
    Intel(R) Serial IO
    Microsoft Update Health Tools
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40649
    Intel(R) Rapid Storage Technology
    Microsoft Visual C++ 2005 Redistributable (x64)
    Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
    NVIDIA Graphics Driver 466.27
    NVIDIA GeForce Experience 3.22.0.32
    NVIDIA Optimus Update 38.0.7.0
    NVIDIA PhysX System Software 9.19.0218
    NVIDIA Update 38.0.7.0
    NVIDIA FrameView SDK 1.1.4923.29781331
    NVIDIA SHIELD Streaming
    NVIDIA HD Audio Driver 1.3.38.40
    NVIDIA Install Application
    NVIDIA ABHub
    NVIDIA Backend
    NVIDIA Container
    NVIDIA TelemetryApi helper for NvContainer
    NVIDIA LocalSystem Container
    NVIDIA Message Bus for NvContainer
    NVAPI Monitor plugin for NvContainer
    NVIDIA NetworkService Container
    NVIDIA Session Container
    NVIDIA User Container
    NvModuleTracker
    NVIDIA NodeJS
    NVIDIA Watchdog Plugin for NvContainer
    NVIDIA Telemetry Client
    NVIDIA Virtual Host Controller
    Nvidia Share
    NVIDIA ShadowPlay 3.22.0.32
    NVIDIA SHIELD Wireless Controller Driver
    NVIDIA Update Core
    NVIDIA Virtual Audio 4.13.0.0
    Microsoft Visual Studio Team Foundation Server 2017 Update 9 Office Integration Language Pack (x64) - ENU
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
    Dolby Audio X2 Windows APP
    Intel(R) Management Engine Components
    Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.27.29016
    Intel(R) ME UninstallLegacy
    Microsoft Visual C++ 2019 X64 Additional Runtime - 14.27.29016
    Intel(R) Trusted Connect Service Client
    Dolby Audio X2 Windows API SDK


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe 00002368
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 000038FC
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00003D14
    C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000032AC
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000043A4
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 0000352C
    C:\Program Files\AVAST Software\Avast\AvastUI.exe 00000508
    C:\Program Files\AVAST Software\Avast\aswEngSrv.exe 00001168
    C:\Program Files\AVAST Software\BreachGuard\bgui.exe 00003900
    C:\Program Files\AVAST Software\Cleanup\TuneupUI.exe 0000363C
    C:\Program Files\AVAST Software\Driver Updater\DriverUpdUI.exe 00003B30
    C:\Program Files\AVAST Software\SecureLine VPN\Vpn.exe 00003B90
    C:\Program Files\Dolby\Dolby DAX2\DAX2_APP\DolbyDAX2TrayIcon.exe 000014B0
    C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe 00002D90
    C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 000025D4
    C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe 00004240
    C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe 000041A0
    C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.2103.8.0_x64__8wekyb3d8bbwe\Calculator.exe 00003DF0
    C:\Program Files\WindowsApps\Microsoft.WindowsStore_12104.1001.1.0_x64__8wekyb3d8bbwe\WinStore.App.exe 00002FF8
    C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21022.215.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002FB4
    C:\Users\myname\AppData\Local\Discord\app-1.0.9001\Discord.exe 00003D90
    C:\Users\myname\AppData\Local\NVIDIA\NvBackend\ApplicationOntology\NvOAWrapperCache.exe 00000918
    C:\WINDOWS\Explorer.EXE 00002814
    C:\WINDOWS\System32\DriverStore\FileRepository\cui_dch.inf_amd64_3bd4cd1d0a01f3b6\igfxEM.exe 00001C24
    C:\WINDOWS\System32\svchost.exe 00002AE8
    C:\WINDOWS\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00002E8C
    C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00002CF0
    C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002918
    C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00003590
    C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00004298
    C:\WINDOWS\system32\ApplicationFrameHost.exe 0000413C
    C:\WINDOWS\system32\SearchFilterHost.exe 00003718
    C:\WINDOWS\system32\SettingSyncHost.exe 00001764
    C:\WINDOWS\system32\conhost.exe 000032C8
    C:\WINDOWS\system32\ctfmon.exe 00002418
    C:\WINDOWS\system32\sihost.exe 00002604
    C:\WINDOWS\system32\svchost.exe 00002A08
    C:\WINDOWS\system32\taskhostw.exe 000026F8
    C:\Windows\System32\InputMethod\CHS\ChsIME.exe 000029C0
    C:\Windows\System32\RuntimeBroker.exe 00002004
    C:\Windows\System32\SecurityHealthSystray.exe 0000344C
    C:\Windows\System32\oobe\UserOOBEBroker.exe 00003EFC
    C:\Windows\System32\smartscreen.exe 00003DC0
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    Last edited by hrotgahr2; 05-21-2021 at 02:29 AM.