An unexpected error has occurred. Exiting FFXIV

[Rhaervis]

Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

To prevent repeating previously attempted troubleshooting, what have you tried to alleviate the problem? Does this crash happen when Final Fantasy XIV is the only program running? Where in game does the crash occur? Also, could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

[Weaselbr]

Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

To prevent repeating previously attempted troubleshooting, what have you tried to alleviate the problem? Does this crash happen when Final Fantasy XIV is the only program running? Where in game does the crash occur? Also, could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

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-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS	Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU	AMD Ryzen 5 3600X 6-Core Processor              (12 CPUs), ~3.8GHz
SYSTEM_CORE_NUM	SYSTEM_CORE_LOGIC 12  SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS	1404
SYSTEM_LANGUAGE	English (Regional Setting: English)
SYSTEM_MEMORY	16302.633MB
SYSTEM_VIRTUAL_MEMORY	134217727.875MB
SYSTEM_PAGE_FILE	23681.016MB
SYSTEM_STORAGE	C:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 475.737GB    SYSTEM_FREEDISC_SPACE 128.042GB
SYSTEM_STORAGE	D:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 931.511GB    SYSTEM_FREEDISC_SPACE 340.161GB
SYSTEM_STORAGE	E:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 931.503GB    SYSTEM_FREEDISC_SPACE 297.614GB
SYSTEM_STORAGE	F:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 931.500GB    SYSTEM_FREEDISC_SPACE 73.683GB
SYSTEM_DIRECTX_VERSION	DirectX 12
SYSTEM_GRAPHICS	NVIDIA GeForce RTX 2070 SUPER
SYSTEM_GRAPHICS_DEVICE	\\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP	NVIDIA GeForce RTX 2070 SUPER
SYSTEM_GRAPHICS_MAKER	NVIDIA
SYSTEM_GRAPHICS_VRAM	8012.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM	8151.316 MB
SYSTEM_GRAPHICS_DAC	Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE	1920 x 1080 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER	C:\WINDOWS\System32\DriverStore\FileRepository\nvgbdi.inf_amd64_c55c14bb1220491a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvgbdi.inf_amd64_c55c14bb1220491a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvgbdi.inf_amd64_c55c14bb1220491a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvgbdi.inf_amd64_c55c14bb1220491a\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION	27.21.0014.6647
SYSTEM_GRAPHICS_DRIVER_DATE	5/12/2021 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE	English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER	3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE	SYSTEM_SUPPORT
SYSTEM_GRAPHICS	NVIDIA GeForce RTX 2070 SUPER
SYSTEM_GRAPHICS_DEVICE	\\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP	NVIDIA GeForce RTX 2070 SUPER
SYSTEM_GRAPHICS_MAKER	NVIDIA
SYSTEM_GRAPHICS_VRAM	8012.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM	8151.316 MB
SYSTEM_GRAPHICS_DAC	Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE	1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER	C:\WINDOWS\System32\DriverStore\FileRepository\nvgbdi.inf_amd64_c55c14bb1220491a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvgbdi.inf_amd64_c55c14bb1220491a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvgbdi.inf_amd64_c55c14bb1220491a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvgbdi.inf_amd64_c55c14bb1220491a\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION	27.21.0014.6647
SYSTEM_GRAPHICS_DRIVER_DATE	5/12/2021 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE	English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER	3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE	SYSTEM_SUPPORT
SYSTEM_SOUND	Headset Earphone (HyperX Virtual Surround Sound)
SYSTEM_SOUND_DEVICE_ID	{79D6F4B0-99F7-4659-A3E5-73DAEBDB0A3C}
SYSTEM_SOUND_DEVICE_NAME	USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION	10.0.19041.964
SYSTEM_SOUND_DRIVER_LANGUAGE	English
SYSTEM_SOUND_DRIVER_DATE	4/21/2021 20:00:00
SYSTEM_SOUND	Realtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID	{793E8EE7-C714-4FF8-A617-F09DAE8924AE}
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SYSTEM_SOUND_DRIVER_VERSION	6.0.8971.1
SYSTEM_SOUND_DRIVER_LANGUAGE	English
SYSTEM_SOUND_DRIVER_DATE	6/15/2020 20:00:00
SYSTEM_SOUND	Speakers (NVIDIA Broadcast)
SYSTEM_SOUND_DEVICE_ID	{B6771067-3672-497D-A38F-03B611876275}
SYSTEM_SOUND_DEVICE_NAME	nvrtxvad64v.sys
SYSTEM_SOUND_DRIVER_VERSION	1.0.0.5
SYSTEM_SOUND_DRIVER_LANGUAGE	English
SYSTEM_SOUND_DRIVER_DATE	8/6/2020 20:00:00
SYSTEM_SOUND	Speakers (VB-Audio Virtual Cable)
SYSTEM_SOUND_DEVICE_ID	{E5B1EE79-D869-4C4D-AEE7-A5A79B1795FD}
SYSTEM_SOUND_DEVICE_NAME	vbaudio_cable64_win7.sys
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SYSTEM_SOUND_DRIVER_LANGUAGE	English
SYSTEM_SOUND_DRIVER_DATE	9/1/2014 20:00:00
SYSTEM_SOUND	VoiceMeeter Aux Input (VB-Audio VoiceMeeter AUX VAIO)
SYSTEM_SOUND_DEVICE_ID	{127360B7-44E0-479D-874A-63768CE06EDE}
SYSTEM_SOUND_DEVICE_NAME	vbaudio_vmauxvaio64_win10.sys
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SYSTEM_SOUND_DRIVER_LANGUAGE	English
SYSTEM_SOUND_DRIVER_DATE	1/10/2019 20:00:00
SYSTEM_SOUND	VoiceMeeter Input (VB-Audio VoiceMeeter VAIO)
SYSTEM_SOUND_DEVICE_ID	{111D6660-8410-42AB-B4ED-BA49F4136F40}
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SYSTEM_SOUND_DRIVER_LANGUAGE	English
SYSTEM_SOUND_DRIVER_DATE	1/10/2019 20:00:00
SYSTEM_SOUND	VoiceMeeter VAIO3 Input (VB-Audio VoiceMeeter VAIO3)
SYSTEM_SOUND_DEVICE_ID	{27C2F90F-E320-49A5-998C-2F8046AF241A}
SYSTEM_SOUND_DEVICE_NAME	vbaudio_vmvaio364_win10.sys
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SYSTEM_SOUND_DRIVER_LANGUAGE	English
SYSTEM_SOUND_DRIVER_DATE	1/10/2019 20:00:00
SYSTEM_INPUT	{6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME	Mouse
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 3  SYSTEM_GAMEPAD_BUTTON 8  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{6F1D2B61-D5A0-11CF-BFC7444553540000}
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SYSTEM_INPUT	{065D30B0-1389-11EB-8005444553540000}
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SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 1  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{06596020-1389-11EB-8001444553540000}
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SYSTEM_INPUT	{065C1F40-1389-11EB-8002444553540000}
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SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 3  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{065C9470-1389-11EB-8003444553540000}
SYSTEM_INPUT_NAME	G502 HERO SE
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{065D30B0-1389-11EB-8004444553540000}
SYSTEM_INPUT_NAME	G502 HERO SE
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{065DF400-1389-11EB-8007444553540000}
SYSTEM_INPUT_NAME	AURA LED Controller
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{065F7AA0-1389-11EB-800A444553540000}
SYSTEM_INPUT_NAME	HyperX Virtual Surround Sound
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 2  SYSTEM_GAMEPAD_BUTTON 3  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{06617670-1389-11EB-800B444553540000}
SYSTEM_INPUT_NAME	HyperX Virtual Surround Sound
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{065DCCF0-1389-11EB-8006444553540000}
SYSTEM_INPUT_NAME	Razer BlackWidow Ultimate
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 573  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{065F0570-1389-11EB-8008444553540000}
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SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 3  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{065F7AA0-1389-11EB-8009444553540000}
SYSTEM_INPUT_NAME	Razer BlackWidow Ultimate
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 1  SYSTEM_GAMEPAD_FOV 0


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