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  1. #1
    Player
    Bykee's Avatar
    Join Date
    Jun 2021
    Posts
    1
    Character
    Balal Rashayad
    World
    Diabolos
    Main Class
    White Mage Lv 80

    Freezing on Mac Pro 2019

    Trying to play on a 2019 Mac Pro with an AMD 6900 XT. Every time I hit Play a black window opens and the entire computer freezes, has to be rebooted or if you wait long enough it will reboot itself. Tried reinstalling several times nothing changes it does it every time. Mac is on the latest version of Big Sur. You can move the mouse around for a bit but you cannot click on anything and after a bit it freezes as well.
    (0)

  2. #2
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Good afternoon and thank you for posting in the Final Fantasy XIV Technical Support Forums

    Is the game application allowed through the firewall? If not, please try the following:

    - Click the Apple Icon at the top left of the screen > System Preferences
    - Click ' Security & Privacy'> Firewall> Firewall options
    - Click "+' to add a new application to this list and select the appropriate application


    Thank you for visiting the Final Fantasy XIV Technical Support Forums
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  3. #3
    Moderator
    Join Date
    Jan 2020
    Posts
    1,594
    Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)