Cannot enter Pre-order Endwalker code, can enter Early Access code though.

[VisitingTraveler]

After reading the instructions for Steam accounts, we don't have the option to enter the pre-order collectors edition for the service account. Does that mean that we will be able to after release?

[JillyBean]

The Early Access code is the only one you can enter until the game is released. People with physical copies will only be able to enter their actual game codes when they open their boxes.

[Arrhin]

Not sure about the Steam version, but for the normal SE store PC version you only get the early access code to be entered into the Mogstation, which grants you the in game items, as well as early access of course. Assuming it works as every other expansion we will get the other code emailed to us sometime during early access. If you have both codes now I assume you will have to hold on to the main one till release?

[Dynratygus]

Thank you for posting in the Final Fantasy XIV Technical Forums

Unfortunately the issue you are describing is something we are not able to assist with in the Technical Support Forum. In order get the proper support, you will need to contact the support team for the Online Store

This thread will be moved to ‘Separate Support Required.”