So, what was missing? (FanFest 2021)

[Grimoire-M]

there was literally ZERO chance of anything controversial being asked. not sure what everyone was expecting.

The Class and Encounter Design teams to match Soken's quality performance?

Really though some insight into what they're going to do at a broad level would have been nice. You can highlight some goals based on prior feedback without committing to any tangible changes at this point, which also facilitates player feedback by allowing us to focus on current aspects we find in conflict with their goals, and that kind of feedback is useful in the interim. That's why people are disappointed.