Unto the Truth Main Story Quest

[Zraadar]

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Date & Time: 5/12/2021
Frequency: Always
World name: Exodus
Character name: Wilorin Loreweaver
Retainer name: None
NPC name: None
Monster name: None
Class/Level: Dragoon level 80
Party or solo: solo
In-game time: 2:20 am Server Time
Area and coordinates: Norvrandt, II Mheg X:13.3 Y:29.6 Z:0.5
Housing: None
Steps:
1. The Unto the Truth quest require the player to go the designated location indicated on the map. Once at the designated location, the player suppose to type the name of the fairy "Feo UI" in the Say chat mode as indicated from the quest. Upon typing the name, nothing didn't happen to progress the quest. I look up a video Youtube to see if I could be possibly doing the quest wrong. Upon my observation, I was doing the quest correctly. So I tried logging out then logging back in to try the quest again. I receive the same result multiple times of typing in the name "Feo UI". Apparently, their nothing else I can do to troubleshoot the issue, so any insight into this issue would be greatly appreciated.