I wouldnt hold your breath.

multiple reports done to the "proper" team have resulted in nothing, long term botters do everything but advertise they are cheating and SE turns a blind eye.

the reality is, 3 people based in JPN will never be able to handle the issue. If SE really wanted to seem to make an effort they would have a team for both EU and NA as well. they do not. I'll let that speak for itself.