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  1. #281
    Player
    Kairobot's Avatar
    Join Date
    Apr 2013
    Posts
    183
    Character
    Higgs Boson
    World
    Masamune
    Main Class
    Fisher Lv 60
    Quote Originally Posted by Malephyka View Post
    need solutions
    Quote Originally Posted by Skivvy View Post
    I'd buy $5 worth of items shown on their qualifying product list and resubmit. :X
    I’d like to add that before you make your purchase, make sure the UPC matches that listed on the qualifying products list. Just having a similar item name may not be enough. If they reject it, you can submit an email to the customer support listed on the email they sent you, informing them that the item you purchased is a qualifying item since they have the same UPC. You can also include an attachment of your invoice and as well as a screenshot of the webpage on Amazon depicting the UPC in the product information section.

    Unfortunately, in your case, although the item name is similar, the UPC of your purchased item does not match that on the product list. This weakens your case somewhat; however, you can still reach out to customer support to see if they can help and will accept your receipt as is.

    One more thing, if your Amazon purchase is from the US store, can you change the language setting to English, currency to USD and resubmit the invoice in English? This may improve your chances of getting an approval from the evaluators.
    (1)
    Last edited by Kairobot; 05-13-2021 at 12:56 PM.

  2. #282
    Player
    Bongaboi's Avatar
    Join Date
    Apr 2017
    Location
    Gridania
    Posts
    236
    Character
    Kahori Harukawa
    World
    Coeurl
    Main Class
    Machinist Lv 100
    16 hours after I submitted my Doordash receipt (a photo of a screen receipt), I got my Coco Jamboo Yayaye. In less than 24 hours, as of this post, a new big boi is coming, a Lunar Whale.
    (1)

    "But please. Call me Bae."
    The White Witch of Okami Rojo.

  3. #283
    Player
    Dustytome's Avatar
    Join Date
    Aug 2015
    Posts
    2,706
    Character
    Fox Briarthorn
    World
    Sargatanas
    Main Class
    Culinarian Lv 100
    There are reports of people contacting prize logic support in regards to the promotion and receiving notice that their submission was never received, despite receiving a confirmation email. If you've been waiting over 5 days make sure to contact them.
    (1)

  4. 05-15-2021 06:13 AM
    Reason
    NVM, got someone who get me one.

  5. #284
    Player
    Yoshi2804's Avatar
    Join Date
    Nov 2019
    Posts
    5
    Character
    Ashan Flauschpfote
    World
    Shiva
    Main Class
    Gunbreaker Lv 80
    Hey there =D

    I know there is not a really good chance but I would like to ask a question:
    Is anyone here who could still get a code? Since I'm from Europe I can't participate on my own. Of course I would pay the 5$ (or up to 10$).
    I'd be really happy if there would anyone be so kind ^^.
    (0)

  6. #285
    Player
    Meillquei's Avatar
    Join Date
    Sep 2016
    Posts
    359
    Character
    Cillien Temperlain
    World
    Maduin
    Main Class
    Reaper Lv 100
    Quote Originally Posted by Meillquei View Post
    I bought two of the Butterfinger Fun sized bags at my local supermarket. They came up on my receipt as Butterfinger Fun. Submitted a clear image of my receipt Wednesday with the store name, date, time of puchase, and of course the two Butterfinger bags. Just got an e-mail back this morning stating that it was rejected. I tried taking a different image, this time with one bag showing, but I can't resubmit it because it says the first one is still under review. Idk.
    So I figured I would post an update of my situation. I filled out a support request on the promotional website on May 12th. This afternoon, I received a reply. My receipt that was previously rejected was approved.
    (1)
    Follow the light.
    Cillien Temperlain <Lover of Bunny Boys>
    Quote Originally Posted by Fukuro View Post
    you are the sweetest thing in here, only spreading positiv vibes around here <3

  7. #286
    Player
    Ryaz's Avatar
    Join Date
    Jun 2015
    Location
    Mist Ward 21, Plot 45
    Posts
    1,845
    Character
    Ryaz Darksbane
    World
    Brynhildr
    Main Class
    Samurai Lv 100
    I didn't even include the Butterfingers themselves in my pic. Just the receipt with the store info showing and had no issues.
    (0)

  8. #287
    Player
    kidalutz's Avatar
    Join Date
    Jan 2017
    Posts
    958
    Character
    Sigrun Helasdottir
    World
    Brynhildr
    Main Class
    Scholar Lv 80
    Quote Originally Posted by Krotoan View Post
    Does it bother anyone else that in game the reason those are brown is definitely NOT because of chocolate?
    Do Not Question thier Genius,
    (1)
    "Sometimes I wonder I heal for fun. or if I heal because I'm a glutton for punishment."

  9. #288
    Player
    -_Conundrum_-'s Avatar
    Join Date
    May 2021
    Posts
    1
    Character
    Valus Meres
    World
    Lamia
    Main Class
    Dragoon Lv 56
    Quote Originally Posted by wereotter View Post
    You can get this outside the US, the promo is for all North America (though I've been told by my Canadian friends that Butterfinger is difficult to find up there) Even then, when they did the same mount promotion in Japan, the codes could be redeemed on accounts on any data center. Which leads me to....
    You can use the codes outside of the US*** Which isn't the point, the point is that you can't get a code through the promotion outside of the US, read the terms and conditions, they very clearly state the event is open only to residents of the fifty states and the district of Columbia. (and I don't know what remote town your friend lives in, but I've lived all across Canada and I've yet to find a place where you can't get a Butterfinger at pretty much any gas station, 7-Eleven, or grocery store)
    (0)

  10. #289
    Player
    FelicityRava's Avatar
    Join Date
    Apr 2020
    Posts
    3
    Character
    Felicity Rava
    World
    Louisoix
    Main Class
    Fisher Lv 86
    what to do? what to do?.... as an european i know we ll never see this promo... or just in germany like the flying grey cloud... i don t want to buy a code for 30$ *on a site* for a mount that should cost me 5$... but the mount is so cute... such a dilemma
    (1)
    Last edited by FelicityRava; 05-19-2021 at 03:37 AM.

  11. #290
    Player
    Dustytome's Avatar
    Join Date
    Aug 2015
    Posts
    2,706
    Character
    Fox Briarthorn
    World
    Sargatanas
    Main Class
    Culinarian Lv 100
    About a month left. Make sure not to wait if you want to get in on this promo as it may take additional time if you need to resubmit or contact promo support.
    (1)

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