Butterfinger Promo (Chocorpokkur Mount)

[Dustytome]

This is for the NA (US Only) Butterfinger Promotion that begins May 3, 2021 and ends June 30, 2021 at 11:59 p.m. ET

This promotion has ended.


Lodestone Promotion Announcement: Click Me
Promo Site: https://gamewithbutterfinger.com/
Rules: https://gamewithbutterfinger.com/en-us/Rules Make sure to read through them! (Eligible products located at the bottom of the rules!)


It may take up to [ 5 ] days to receive your code after submitting a receipt. Check spam/junkmail folders just in case.

OFFER ONLY AVAILABLE WHILE SUPPLIES LAST.
Offer begins 5/3/21 & ends 6/30/21.
Must be a legal resident of 50 US/DC, at least 13 years old.

To receive an Offer Item (each a digital code), purchase at least $5.00 worth of any Butterfinger product in the same transaction (“Qualifying Purchase”).
To redeem, visit gamewithbutterfinger.com and follow instructions to register and upload original Qualifying Purchase receipt by 6/30/21.
Subject to verification, participant will be sent Final Fantasy XIV digital DLC game code (“Offer Item”) (approx. retail values $25 USD).
Offer Items are subject to availability.

No more than 199,500 Offer Items will be available. (please read the FAQ before freaking out)
There is a limit of 1 Offer Item per person.

Offer is subject to full Terms and Conditions available at https://gamewithbutterfinger.com/en-us/Rules.
Sponsor reserves the right to modify or cancel the Offer at any time.
Msg&data rates may apply.

You must purchase $5 worth of product. Additional fees bringing the purchase above the $5 requirement (aka taxes/shipping/etc) do not count and will result in your submission being denied.





Frequently Asked Questions:

Q: Is the Chocorpokkur mount account wide?
A: No, you must choose a single character to receive the mount when redeeming your promotional code. Once the code has been redeemed, it cannot be used again.


Is the code region locked?
A: The code itself is not region locked. The promotion however is U.S. only. The receipt will need to be from a US store and a US address must be provided with submission. *Some users have suggested the verification process may also check to make sure submissions were made by a US based IP address.


US only? What about the rest of North America?
A: Unfortunately you will likely need a friend in the US that doesn't want the code and is willing to give out personal information to submit a valid receipt and send you the code they receive when accepted.


EU?!
A: No information has been given about an EU promotion. Promotions are generally kept in the dark until shortly before they begin and it can be months between promotions in different regions. Understandably this can be worrisome as the Black Fat Chocobo never ended up with an EU promotion. At this time your choices are to go by the previous FAQ question, hope EU gets a promotion in the coming months or hope the promotional item is achievable via the mogstation/moogle tome event in the future.


Q: Do all Butterfinger products qualify for this promotion?
A: No. Please check the bottom of https://gamewithbutterfinger.com/en-us/Rules for a list of qualifying products.


Q: Can people from the same address participate?
A: Yes! Each person will have to submit a unique qualifying receipt and enter with a unique email address.


Q: They have less than 200,000 codes to give out, scalpers are chewing through the supply, the end times are here, what the heck?!
A: Butterfinger has stated they will continue to get additional codes throughout the promotion to meet demand. The number given on the website may be a legal requirement for the promotion, but more 'prizes' may be added.

Thanks but want to clarify that there were at LEAST 200k codes but we had already secured many more if needed. We work closely with our friends at #FFXIV to make sure that everyone who wants to can #GameBetterWithButterfinger and get the Chocorpokkur mount! [source]

Q: Do I get additional codes for every additional $5 in qualifying product on my receipt?
A: No, only one code will be sent per accepted submission regardless of the amount spent on qualifying product beyond the required $5 amount.


Q: How long does it take to verify my submission and/or receive my code?
A: It can take up to 5 full days to receive a response to your submission as to whether it has been accepted or rejected. If accepted, you will receive the code in the acceptance email. If rejected you will be notified by email and given one additional chance to submit a valid receipt for that email address. Be sure to check spam/junkmail folders in case your email program redirected emails there. Emails are sent by noreply@prizelogic.com (it should be obvious, but don't try to communicate to that email address).


Q: It's been over 5 days (120 hours total) and I have not received any response to my submission, what do I do?
A: Double check your email, including spam/junkmail folders. If you've confirmed you have not received an Accepted or Rejected correspondence then head to https://gamewithbutterfinger.com , plug in your email again and see if it says they're still verifying your receipt. If you still can't find anything, you can send an email to ffxivbutterfinger@prizelogic.zendesk.com (please do not do this if 120 hours have not passed since you submitted your receipt) or use the customer support form. I don't know the average response time for their ticketing system, but understand you may have to wait over a day for a response. Alternatively (or if you can't get a response from prizelogic) you can try sending a Direct Message (DM) to Butterfinger on twitter.


My receipt got rejected, why?
A: Check your receipt to make sure:
- A valid entry date is visible.
- It's clear that you purchased at least $5 of qualifying product after discounts and before taxes or other fees. (Have seen a few people caught up in being close, but not at/over $5. That is the cut-off, there's no leniency.)
- No more than 10 products are listed on the receipt. (They're going through a ton of these receipts, they don't want to have to play where's waldo with the specific items they're looking for and they may reject anything taking too long.)
- Receipt is for less than $50 in products.
- They may look to verify the purchase was made in the US.
- Receipt is unmodified.

They are human, mistakes in looking over receipts can happen. If you feel your receipt has all those bases covered, you may try re-submitting it if you have another chance. If it still gets rejected you may trying sending a direct message to Butterfinger on twitter asking for assistance.


Q: Person X already received their code and it's been less than 5 days but I submitted at the same time/before them, what gives?
A: For whatever reason people have received codes out of order of submission. This is how it's been for many people, you're not alone. Anticipate that regardless of order submitted, it may take the full 5 days (120 hours total) to get a response to your submission.


My receipt was accepted, but uh... there's no code?
A: The code is located between "Your receipt was approved and you earned a free Butterfinger Final Fantasy XIV Chocorpokkur Mount. " and the instructions to claim it. If no code is present, send a Direct Message to Butterfinger on twitter.





What's worked from people that have received their mount code:

On May 3, 2021 I bought 4 butterfingers from CVS.

- Mabinogian on Reddit [Source]

I bought mine at walmart.com and my wife bought hers at target.com and we both got our codes. I hope this helps

- Cradlestain on Reddit [Source]

I uploaded my receipt at noon est and got my code at 8 pm est

I bought $5 worth of plain Butterfingers from a Rite-Aide. I took a picture of the physical receipt and uploaded that to the site

- MidoriTea on Reddit [Source]


In response to where they made their purchase and the type of receipt:

Physical from CVS

My Amazon order for a mixed minis bag (About $10) was approved at about 3 am pdt and I had submitted it a few minutes after the promo started. If anyone else wants to go this route, just go to your orders page after your purchase, click view invoice for that particular order, size up the window and take a screenshot.

This is what I sent in (black parts were not hidden, make sure to hide the CC#):

Got mine from two bags of the fun sized ones form Target. I had submitted that on May 3rd around 4pm so a three day wait as expected.

I got my code this morning, and turned it in on the day of the promo about an hour after it went live.
It was Walgreens with Butterfinger clearly on the receipt.

Got mine around 10:45pm Pacific time last night, so Wednesday night. I submitted my receipt about three hours into the promo.
My Mom and my Sister got their codes at the same time. We bought from Walmart, and had to get different products so one receipt even said “candy” and went through with no problem. Though the UPC was listed right after.
Just giving an update so maybe people can guess when there’s will arrive, and to reassure that “candy” and multiple people from the same address are allowed, so long as they are separate emails and transactions!

Hi, I figured I'd help contribute to the information. My spouse and I got our Butterfinger bars at a CEFCO. Receipts from there seem to work fine. We got our mounts about two hours shy of three days.

I got my code today. I purchased my candy at my local Kroger store and took a picture of the receipt. I made my submission at around 6 p.m. edt on the 4th and my code arrived this morning at 3:16 a.m. edt so about 3 1/2 days.

My receipt just listed the items as "NESTLE BUTTERFNGER" without a barcode or SKU of any sort. Thankfully there was no issue getting the mount-code.

Also, for anyone who may be keeping ideas of turnaround - I submitted mine on Friday, and got the code this morning at like 2:30 a.m.

[Krotoan]

Does it bother anyone else that in game the reason those are brown is definitely NOT because of chocolate?

[Alleo]

Awesome another mount that a lot of people wont be able to get...well at least its a recolor this time...

[MilkieTea]

*cries in European*

edit, i realized i was being dumb lol. the question still stands, do ya have discord?

[Vyrerus]

Does it bother anyone else that in game the reason those are brown is definitely NOT because of chocolate?

Manurerpokkur!

[TheMightyMollusk]

Korpookur.

[Hasrat]

A fittingly unpleasant mount for an unpleasant candy.

[thebullgod]

" No more than 199,500 Offer Items will be available." This won't be a problem, nope not at all.

[znushu]

so.. is this available now? or tomorrow?
because it's already May 3rd in some places.

[Saccharin]

so.. is this available now? or tomorrow?
because it's already May 3rd in some places.

Not in the USA; it's only NA accounts.