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  1. #1
    Player
    elisis's Avatar
    Join Date
    Mar 2015
    Location
    Ul'Dah
    Posts
    15
    Character
    Elisis Loneheart
    World
    Ultros
    Main Class
    White Mage Lv 80

    Angry Very bad lag - Game unplayable - Primal / Ultros

    Hello.
    For about a month, I've been getting very bad lag on evenings (after about 7pm GMT-3).
    By bad lag, I mean the game is unplayable.
    For example, when fighting Ovni in Eureka Hydatos, I hear in discord when it was killed, and I was still seeing it at 40% health. Took over a minute for it to actually die for me.
    Most fights proceed like that, so it's impossible to avoid AoEs or even survive.
    That's for combat related stuff. While gathering, same thing... when I try to gather some random thing, it sometimes takes 15 secs after I click the item for it to actually perform the animation and give me the result.
    Some days it's better than others, but the way it is, I'm always concerned about lag, and end up endangering the rest of the raid because of it.
    This has been going for over a month. I've heard people saying it's because of Comcast, but I really don't know.
    I'm in South America, always used to get an "Excellent" connection in character selection screen. Now it's alwyas "Poor". Tried switching ISP, but the result is the same. From pings and traces, I guess it's not on my end, but somewhere along the route to the Primal datacenter. Not something I can change.
    As I'm playing in a PS4, setting up a VPN is out of the question... can't do it in the PS4, and my router doesn't support setting on it.
    My settings are all fine. I've searched the forums before posting. Ports are open, JS is enabled, everything is fine. Never had a problem in the past.
    Will probably cancel the subscription and maybe come back after a few months, because the way it is, the game is unplayable.
    Thanks.
    (0)

  2. #2
    Player
    MiniTofu's Avatar
    Join Date
    Sep 2014
    Location
    Mare
    Posts
    535
    Character
    Mito Mito
    World
    Mateus
    Main Class
    Summoner Lv 90
    You can setup VPN on router level if you aren't using the ISP all-in-one. Depends on the model.
    (0)

  3. #3
    Player
    elisis's Avatar
    Join Date
    Mar 2015
    Location
    Ul'Dah
    Posts
    15
    Character
    Elisis Loneheart
    World
    Ultros
    Main Class
    White Mage Lv 80
    Quote Originally Posted by MiniTofu View Post
    You can setup VPN on router level if you aren't using the ISP all-in-one. Depends on the model.
    It's a Nokia G-240W-C, tried to look everywhere, but couldn't find anything VPN related.
    (0)

  4. #4
    Moderator
    Join Date
    Jan 2020
    Posts
    1,594
    Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    This thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)

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