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  1. #29
    Player
    Darkstride's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    1,607
    Character
    Ruin Darkstride
    World
    Excalibur
    Main Class
    Sage Lv 100
    First, formatting - no one wants to read that mess.

    Second, you seem to throw out a lot of "specific" numbers in order to make your argument seem factual. Instead, it comes across to me as a smokescreen.

    40% more expensive: than what, exactly? Provide a relevant example.

    Worst customer service in 43 years: where is your relevant data?

    19 phone calls: you sound like a pest, to be honest.

    1 month to 2 years for resolution: I'm inclined to see this as extreme exaggeration, I can't imagine even the worst company telling you that your resolution could be 2 years away AND that you must have a continuous subscription to maintain your ticket. Bad companies would just lie and say it will be fixed "soon". This just sounds like you're lying to make it sound more egregious.

    73 different people who have the same experience: are you taking some sort of official poll?

    You've dealt with 39 gaming platforms' customer service (from your other thread): I'm 39 years old and I've been gaming since I was physically able able. The need for customer service is rare, not common, unless you are likely the problem. Your experience sounds excessive to me.

    Lastly, regarding the subscription cost, that's obviously going to be subjective depending on its worth to you and how often you play or how much you enjoy the content. However, the cost is under 50 cents a day. It's hardly an unreasonable cost, but again is something each person would need to gauge for themself. In my experience, FFXIV is well maintained does not have a history of being heavily bug-ridden. Every MMO is going to need maintenance and is never going to be perfect. But in comparison, I would say FFXIV suffers from it less and deals with it more consistently.
    (10)
    Last edited by Darkstride; 04-27-2021 at 11:27 PM.