Xbox Series X|S controller button mapping

[Blackcat124gt]

I just bought a new series X|S controller for my pc. Everything else it works fine. Then I started FF14 (Non-Steam) and for some reason the X button does A, The right stick doesn't work and its ran through the triggers and so on. Button is completely wrong. If I plug it in through usb-c the controller responds right in game. But through bluetooth it does not. Problem is my old controller was also ran through the bluetooth with no problem. If I try to calibrate it in in FF14 the new controller will begin to drift non-stop. Is there a fix to this I'm just not trying?

[Dynratygus]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Does this issue occur when a different controller is being used?

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[Blackcat124gt]

No, it only occurs when I'm using the X|S controller. My Xbox One controller works fine with FF14. Any other game I also play works with the X|S controller with no issues and the button mapping is right. Both controllers run on bluetooth as well.

[Dynratygus]

Good afternoon and thank you for the reply

With the X|S controller, I would advise to keep the controller plugged in. Unfortunately, the game does not support use with Bluetooth.

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[Rhaervis]

Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.