Sending it in for warranty work is the best solution. Hope they get your computer fixed and back quickly. And it was a pleasure to be of some assistance.Well, today I was able to play for a few hours this morning, and then it started shutting down again, even with the lowered resolution/graphics.
cosmicarmagedon - It's a pre-built (from Main Gear), running AIO, and it usually sits on a piece of finished wood a little bigger than the footprint (the case has "feet" to allow air flow so I definitely keep it off the carpet). I went into the BIOS and adjusted the CPU fan speed to Turbo, but unfortunately it didn't seem to help - after rebooting, I logged in, and it shut down just as I was about to load into the game.
On the (sort of) bright side, I was finally able to replicate the issue with a game other than FFXIV. Playing the Witcher 3 at max settings, it shut down about a half hour in, as I was about to enter a cutscene. Now that it's not just happening with FFXIV, Main Gear agreed it must be a hardware issue, and I'm going to be sending it back to them so they can start replacing things and troubleshooting, until they (hopefully) find the issue and fix it.
Thanks to everyone who replied with suggestions!
Shine bright fellow Warrior of Light!
|
|
![]() |
![]() |
![]() |
|
|
Cookie Policy
This website uses cookies. If you do not wish us to set cookies on your device, please do not use the website. Please read the Square Enix cookies policy for more information. Your use of the website is also subject to the terms in the Square Enix website terms of use and privacy policy and by using the website you are accepting those terms. The Square Enix terms of use, privacy policy and cookies policy can also be found through links at the bottom of the page.


Reply With Quote

