Same thing I have been having for months now. New laptop even and crashing now with the error codes. Back in October I thought it was just the game, ended up being a graphics card / system issues on laptop. Got a new one in March. I have reinstalled the game three times now, even deleted all my old FFXIV files on laptop and my one drive thinking something was conflicting. Still happening. Same error date too 2021-4-6 but mine has 10:09. Sooo annoying.