Results 1 to 2 of 2
  1. #1
    NOC NOC_EU's Avatar
    Join Date
    May 2011
    Posts
    15,610

    [EU] ELV/SEPA Payment Technical Difficulties (Mar. 24)

    We are currently experiencing technical difficulties which prevents payments made via ELV/SEPA on the Mog Station.
    We recommend using alternative payment methods if you are experiencing an error 401 or 601 while using ELV/SEPA.
    If you are still experiencing an error after trying alternative payment methods, please contact our SQUARE ENIX Support Centre.
    We will provide an update as soon as there is any change in the situation.

    [Date & Time]
    From Mar. 24, 2021 00:00 (GMT)

    [Affected Service]
    ・Mog Station
    (0)

  2. #2
    NOC NOC_EU's Avatar
    Join Date
    May 2011
    Posts
    15,610

    Recovery from SEPA Payment Technical Difficulties (Apr. 21)

    At the below time, we experienced technical difficulties which prevented payments being made via SEPA on the Mog Station.

    We are pleased to announce that the issues have been addressed and apologise for any inconvenience these may have caused.

    [Date & Time]
    Mar. 24 2021 00:00 to Apr. 21, 2021 10:00 (GMT)
    Mar. 24 2021 01:00 to Apr. 21, 2021 11:00 (BST)

    [Details]
    Unable to use SEPA as payment method.

    [Cause]
    Server issues

    [Affected Service]
    ・Mog Station
    (0)