Good afternoon and thank you for the reply.

CronoSabre, if the Steam version of Final Fantasy XIV is registered to the account the system will not accept the Windows code. The Steam and Windows versions of the game cannot registered on the same service account.

Just as owopeachy has suggested you may want to try recalibrating the controller. In addition please try uninstalling an reinstalling the drivers for the controller? Are you able to use an Xbox controller to see if the issue occurs?

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