Suspension of character creation: how long?

[Exn]

In case you think he's just picking on you: If you were to go to court and tell a judge the same thing you've posted. That you gave your friend a buddy pass 4 months ago and he just used it last week without first checking with you and without you telling him 'Dude, my servers full.' they would ALSO find in SE's favor not yours. The buddy pass worked. He can in fact, play for free for 30 days.

And it's not SO bad that he's on another server...you could always create an alt and join him there...your current character will still be here ready to use etc. So you CAN play together...you just need to move yourself in order to do it. Maybe next time you and your friend will be clearer with eachother.

Also, at least the complaint is now 'my server is full' and not 'no one is ever playing'.

Yes, in 2.0 I'm sure SE will have a system that allows friends to get on 'full' servers. But for now, we have to deal with the 'beta-esk' servers/service. But just because this system isn't in place, doesn't mean SE owes you anything. The pass was for a free 30day trial period, which your friend got.

True, but I'm not sure that he was claiming SE owed him anything. It seemed like he just didn't appreciate that "beta-esk" customer service he received regarding an obvious flaw in SE's current design, which is not the player's fault. It's pretty obvious we appreciate the larger populations on some of the servers (albeit some populations were already just fine and now have just become "crowded") but neglecting that the whole point of this period is to retain and attract new players was a pretty big mistake. I do believe most people start playing a new MMO.. with someone they know and/or have been invited by.. and even IF not "most" people, it would still be a very notable percentage of new players. Asking those new players to fend for themselves, or asking your current players to reroll isn't the best idea when your trying to recover from a terrible launch and prepping for rebranding the game. You're just going to end up upsetting people unnecessarily. At the very least they could have offered players on closed worlds a new pass for whenever they do fix the servers, as he suggested. Wouldn't more passes encourage future growth anyway? It's 30 days... the rest of us already got a whole year free... so what's the problem? Instead, they gave him that beta-esk cut-and-paste scripted response.. sorta like you just did.

[Kawfee]

In any event, when can we expect an update on whether or not the servers will be unlocked, or if the update has failed to move enough of the population out of Uldah? Or, if world passes will be implemented?

[Sylvari]

In any event, when can we expect an update on whether or not the servers will be unlocked, or if the update has failed to move enough of the population out of Uldah? Or, if world passes will be implemented?

I don't think we'll get the option for server changes before 2.0... When i contacted SE about the server lock and transferring my character so i could play with my friend i got "There is not a way to move characters at this time for any reason, this is simply not something that the system has been set up to do. Again I do apologize." which is unacceptable... I felt like their customer service was trash when they said "If you would like to put this in as a suggestion, there is a form on the support website and we will take it into consideration." Considering it is a basic feature almost all MMO's have now for a next gen MMO that FFXIV is trying to be that is just sad.

[SwordCoheir]

I don't think we'll get the option for server changes before 2.0... When i contacted SE about the server lock and transferring my character so i could play with my friend i got "There is not a way to move characters at this time for any reason, this is simply not something that the system has been set up to do. Again I do apologize." which is unacceptable... I felt like their customer service was trash when they said "If you would like to put this in as a suggestion, there is a form on the support website and we will take it into consideration." Considering it is a basic feature almost all MMO's have now for a next gen MMO that FFXIV is trying to be that is just sad.

The game is basically in a second beta-phase due to the failed launch so the game itself is unfinished. Considering this big plate of problems got thrown in Yoshi's lap, who's just trying to get the game to work at a decent level and rebuilding the entire game structure from scratch at the same time puts world transfers lower on the priority list. They did say they were going to add it towards the 2.0 launch, but until then it's just something were going to have to deal with.

[Mamakat]

Any more news or hints as to how much longer we'll have to wait on the suspension? Or at least set up some kind of world transfer system? Poor timing on the welcome back campaign thing :/ After a year of trying to talk people into playing XIV, now they can't get on our server. Especially since we are paying customers, it's not fair to expect people who have been playing for a long time to start over....

[SwordCoheir]

Any more news or hints as to how much longer we'll have to wait on the suspension? Or at least set up some kind of world transfer system? Poor timing on the welcome back campaign thing :/ After a year of trying to talk people into playing XIV, now they can't get on our server. Especially since we are paying customers, it's not fair to expect people who have been playing for a long time to start over....

No word sorry, I don't think they really intended to have such a huge problem with the amount of people trying to transfer all over to one server. While there isn't as much of a difference between the populations on worlds as there used to be you can still see there is a few servers with a fairly larger chunk of players than others.

[Mamakat]

Yeah :/ I know in the scope of all they have to work on for 2.0, this is teensy, but surely they can't(won't?) keep the servers on hold up until 2.0... I hope not at least lol

Just a bummer for the most part. We all play so we can play with friends, and when you can't (and there's nothing you can do about) it it's frustrating. Plus I'm really impatient, so I'm like "I need results nowwwww~!" After trying to get these people to play since launch I'm too excited to wait

[Fear]

You can both transfer to Ragnarok!

[SwordCoheir]

Yeah :/ I know in the scope of all they have to work on for 2.0, this is teensy, but surely they can't(won't?) keep the servers on hold up until 2.0... I hope not at least lol

Just a bummer for the most part. We all play so we can play with friends, and when you can't (and there's nothing you can do about) it it's frustrating. Plus I'm really impatient, so I'm like "I need results nowwwww~!" After trying to get these people to play since launch I'm too excited to wait

Well tbh it's partially the players fault as much as it is for the poor server structure, some people just don't log EVER, and even an inactive player takes up memory and space on the server when it's logged in. Given that probably 75% of players that are just sitting around in Uldah aren't even at their keyboards, I don't see any problem with giving them a good old kick from the server after a set period of inactivity outside of the wards. If they wan't to bazaar stuff, then go to one of the wards and let the system take advantage of the search feature to sell their wares quickly.

[Mamakat]

You can both transfer to Ragnarok!

I would if there was a way to transfer without starting over