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  1. 04-16-2021 11:43 AM #1
    Nahmoomoo
    Player
    Nahmoomoo's Avatar
    Join Date
    Apr 2021
    Posts
    1
    Character
    Chiharu Namumu
    World
    Cactuar
    Main Class
    Samurai Lv 80

    Game constantly gets fatal dx11 crashes

    I'm not sure why this is happening as it's never happened to me until 5.5's installation - but every time I try to really do anything or even just launch the game I get a near instant fatal dx11 crash.

    Usually looks something like this (copied from the most recent crash report):

    ~~

    An unexpected error has occurred. Exiting FINAL FANTASY XIV.

    ffxiv_dx11.exe+139F617
    ffxiv_dx11.exe+131C6F9
    ffxiv_dx11.exe+4680BC
    ffxiv_dx11.exe+197382
    ffxiv_dx11.exe+13E5CE9
    KERNEL32.DLL+17034
    ntdll.dll+52651

    ~~

    I'm really not sure what to do here and I'd rather not have to reinstall, but I would like some help.
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  2. 05-05-2021 10:02 AM #2
    Dynratygus
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Good afternoon and thank you for posting in the Final Fantasy XIV Technical Support Forums.

    I apologize for the delay in our response to your concern. What have you tried so far to alleviate the issue?

    Thank you for visiting the Final Fantasy XIV Technical Support Forums
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  3. 06-10-2021 12:08 AM #3
    Rhaervis
    Moderator
    Join Date
    Jan 2020
    Posts
    1,594
    Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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