[Elemental] Carbuncle World Technical Difficulties (Apr. 13)

[NOC_NA]

We are currently experiencing technical difficulties with the World below.
The issue is currently being investigated and addressed, and new updates will follow as additional information becomes available.

We apologize for any inconvenience this may be causing and thank you for your understanding.

[Date & Time]
From Apr. 13, 2021 4:14 a.m. (PDT)
From Apr. 13, 2021 11:14 (GMT)
From Apr. 13, 2021 12:14 (BST)

[Details]
・Unable to access the affected World.
・Unable to travel to the affected World via World Visit System.
・Unable to change Home World to that of the affected World using the Home World Transfer service.
・Players who are mid-duty on an affected World will be disconnected from the server upon exiting the duty, and will be unable to log back in until World recovery.
・Unable to use Free Company chat when visiting another World while Home World is affected.
・Unable to use certain features on the FINAL FANTASY XIV COMPANION app while Home World is affected.

[Cause]
Under investigation

[Affected World]
Elemental
・Carbuncle

[NOC_NA]

We apologize for any inconvenience this may have caused and thank you for your patience while the matter was being addressed.

[Date & Time]
Apr. 13, 2021 4:14 a.m. to 5:20 a.m. (PDT)
Apr. 13, 2021 11:14 to 12:20 (GMT)
Apr. 13, 2021 12:14 to 13:20 (BST)

[Details]
・Unable to access the affected World.
・Unable to travel to the affected World via World Visit System.
・Unable to change Home World to that of the affected World using the Home World Transfer service.
・Players who are mid-duty on an affected World will be disconnected from the server upon exiting the duty, and will be unable to log back in until World recovery.
・Unable to use Free Company chat when visiting another World while Home World is affected.
・Unable to use certain features on the FINAL FANTASY XIV COMPANION app while Home World is affected.

[Cause]
Server program issue

[Affected World]
Elemental
・Carbuncle