Unable to obtain character data

[Quixs]

I don't know what else to say but that I am having the SAME exact issues as everyone else. I can play my alts on the same and different worlds, but not my main character. This needs to get fixed pretty soon otherwise this is going to drive me crazy xD. I just came back to this game like 3 days ago.

[gingerbreadman13]

Yeah I just made a support ticket I think I was in Ul'dah when I logged out so no where odd. This is ridiculous my coworker I play with got into his world just fine too, come-on square get your game together.

Edit: made an alt to contact a GM will update if I get anywhere

[Xetnuk61]

Just wanna update its about 2am and still cant log in to the game. I still haven't gotten anything about the ticket I put in. Seems like since only a handful of us are affected by this it probably won't be a priority to fix. Everyone I know was able to get on just fine I don't understand what happened x.x

[Nanahae]

I'm sincerely worried (and sorry) to see more and more people coming with the same problem... It has been 16 hours (probably more) since I discovered my main like this and tried to log in. I'm pretty sure I disconnected in the middle of Eulmore, the last thing I did was running the last NieR Raid or some expert roulette. No idea what could have caused this to happen.

Good luck everyone, I guess we can only wait now.

[Keishi555]

Same issue here. Still can't log in T__T
The emergency maintenance is a trap T___T
Error Code 1016

[gingerbreadman13]

yeah I've made a support ticket and a gm ticket and...?
Square you say I have been subscribed for 1500 days lets divide that by 30 we get 50 weeks. So by your own metrics I have paid approximately 12.99 X 50 without accounting for retainers (2 extra retainers) so I have given u around 650 dollars at minimum only for you to completely screw over my character, wow great job you've screwed over a long time player. It not even this issues its the fact that me and others in the form have had no answer for this bullshit for over a day. Thanks for hearing our grievances... JK you have answered and done nothing, you guys are somehow worse than blizzard and that is really saying something.

Sincerely,
Someone You have burned immensely

[Grookeygang]

Yea i have the same issue as well has been a whole day still havent gotten anything back yet also contacted a gm

[Keishi555]

Yo just wanna tell you I can finally log in my main character now.

And hope you guys can going well !

[MilkieTea]

yeah I've made a support ticket and a gm ticket and...?
Square you say I have been subscribed for 1500 days lets divide that by 30 we get 50 weeks. So by your own metrics I have paid approximately 12.99 X 50 without accounting for retainers (2 extra retainers) so I have given u around 650 dollars at minimum only for you to completely screw over my character, wow great job you've screwed over a long time player. It not even this issues its the fact that me and others in the form have had no answer for this bullshit for over a day. Thanks for hearing our grievances... JK you have answered and done nothing, you guys are somehow worse than blizzard and that is really saying something.

Sincerely,
Someone You have burned immensely

your character isn't gone, trust me. the server's are just having a hard time communicating with your character files. It's happened to way more people than are in this thread complaining - it takes a while to get the information back. Anywhere from a few minutes to a few days. Chillax, dude. It happened to me yesterday, in fact to ALL my characters. I was absolutely terrified but waited a few minutes and it was back.

[Xetnuk61]

Just wanna say i was able to log in to my character now. I hope everyone else is able to soon enough