So far as I can tell, the font is a vast improvement at high resolutions, like 4k -- and it's definitely more clean and legible on the PS5 in my opinion. But it doesn't seem to scale as well to lower resolutions, and it also doesn't seem to play so well with some graphical post-processing systems (like certain Nvidia Freestyle or ReShade/GShade settings). So for some people the font's going to be crisp, clean, and more easily legible... but for others the change in outline and shape seemingly muddies it a bit and reduces legibility, especially in crowds.

So yeah, they probably could stand to let people toggle between the two fonts.