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  1. 03-22-2023 06:55 AM #1
    Vyrerus
    Player
    Vyrerus's Avatar
    Join Date
    May 2014
    Location
    The Interdimensional Rift
    Posts
    3,597
    Character
    Vicious Zvahl
    World
    Excalibur
    Main Class
    Machinist Lv 100
    Very much suppressing the urge to tell guests who screwed up to piss off today. Oh, your stay is on the wrong credit card? Well, you should have given us the right card when you checked in.

    I think the thing I hate most about working in the hospitality industry is that we are basically enforced to allow people to be irresponsible jerks.

    It's made even worse by the fact that so many of our guests are booked through third parties, either travel agencies or travel agents or corporate booking agents. Agents screw up. Guests blame us. Then we have to try to break a shoe off in the agents' asses, but usually they have some sort of weaselry that lets them shut us down and eat the loss.
    (3)

    (Signature portrait by Amaipetisu)

    "I thought that my invincible power would hold the world captive, leaving me in a freedom undisturbed. Thus night and day I worked at the chain with huge fires and cruel hard strokes. When at last the work was done and the links were complete and unbreakable, I found that it held me in its grip." - Rabindranath Tagore
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  2. 03-24-2023 02:21 AM #2
    Kalania
    Player
    Kalania's Avatar
    Join Date
    Dec 2021
    Location
    Ciaria
    Posts
    111
    Character
    Kerensa Artani
    World
    Diabolos
    Main Class
    White Mage Lv 71
    Quote Originally Posted by Vyrerus View Post
    Very much suppressing the urge to tell guests who screwed up to piss off today. Oh, your stay is on the wrong credit card? Well, you should have given us the right card when you checked in.

    I think the thing I hate most about working in the hospitality industry is that we are basically enforced to allow people to be irresponsible jerks.

    It's made even worse by the fact that so many of our guests are booked through third parties, either travel agencies or travel agents or corporate booking agents. Agents screw up. Guests blame us. Then we have to try to break a shoe off in the agents' asses, but usually they have some sort of weaselry that lets them shut us down and eat the loss.
    Wow! I mean seriously; if I booked with the wrong credit card; that's on me; I'm super careful about that sort of stuff.
    (1)
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