Terrible lag - need help please

[_Babble_]

I've been experiencing really bad lag since returning to the game. I've mainly been crafting and gathering, so it hasn't been too much of a problem. But now that I want to get into some content, its a real issue.

I thought it was my wifi, but I was running wired this am and had the same issue. My download speeds in the Crystarium were in the 300s - basically a slide show.

Is there a server or data center that is preferred for West Coast US people? I've found conflicting information online and most of it is pretty old.

If it helps, my connection speed according to speedtest.net is 174 down and 11 up.

Thanks in advanc

[_Babble_]

Anyone? Any suggestions? It's been going on for some time, so it is not related to the problem people began experiencing a few days ago (and appears to be a Comcast issue - I have Cox).

If someone can point me to a list of IP addresses for FFXIV servers, that may be helpful.

[Dynratygus]

Good afternoon and thank you for posting in the Final Fantasy XIV Technical Support Forums,

What have you tried so far to alleviate the issue? Additionally, are you playing on PC or on a PlayStation?

Thank you for visiting the Final Fantasy XIV Technical Support Forums

[_Babble_]

Thank you for responding! So far, the only thing I've been able to rule out is the wireless issue. I'm currently plugged into my router and I see no difference. What else can I try? I'm playing on a laptop, not a PlayStation.

[MilkieTea]

1. Try defragging your hard drive.
2. Ensure you're running FFXIV on the hard drive and not on a slower external drive (like a flashdrive or SD card)
3. What's your ping like? This isn't your upload and download speeds. Ping essentially means how fast your device transmits information to a server and back again. If your ping is generally bad, it's gonna be worse in FF.
4. What are your laptop specs?
5. Try running the Shadowbringers benchmark. What does that give you?
6. Make sure you don't have files clogging up your downloads folder or Temp folder.

[_Babble_]

Thanks, Milkie. 1 & 2 can be ruled out. I'd love to find an address for Leviathan so I could run tracert. My tracert to cnn, etc is fine. My laptop is an ASUS ROG, 2.8ghz i7, 16 gigs ram, GeForce GTX 1050 Ti. I'm downloading the shadowbringers benchmark now - thanks for that tip!

[_Babble_]

Ok, my Shadowbringers benchmark performance score is HIGH with a dx11 score of 4600.

[White_Wolf_X]

I've been experiencing really bad lag since returning to the game. I've mainly been crafting and gathering, so it hasn't been too much of a problem. But now that I want to get into some content, its a real issue.

I thought it was my wifi, but I was running wired this am and had the same issue. My download speeds in the Crystarium were in the 300s - basically a slide show.

Is there a server or data center that is preferred for West Coast US people? I've found conflicting information online and most of it is pretty old.

If it helps, my connection speed according to speedtest.net is 174 down and 11 up.

Thanks in advanc

You might be having the same problem as me and other people, which started happening like 4-5 days ago ( for me at least )

https://forum.square-enix.com/ffxiv/...ince-yesterday

[MilkieTea]

You might be having the same problem as me and other people, which started happening like 4-5 days ago ( for me at least )

https://forum.square-enix.com/ffxiv/...ince-yesterday

I was just about to say, it sounds like that. There may or may not be a hotfix for it before patch day, or they may just leave the fix for it until patchday.

[_Babble_]

Mine has been going on for a while. I didn't think too much about it just crafting - I assumed it was my wireless. I can't tell you the disappointment when I plugged it in and saw the same results.