The first and last time that they tried a properly Live Q+A was the 2018 NA Fanfest at Vegas. Even the "Live" Q+A at the EU Fanfest following that was not actually live - you submitted a question in advance. It could be that the majority of the playerbase only wants to know about glamour options or questions that we already have the answers to, or it could be that they just cherry-pick out the fluff. You'll maybe get one question in a blue moon about job design, stats, or raid encounters, despite them sometimes being among the most upvoted questions. In short, if you tend to participate in these subforums, you generally don't find answers to your questions at Q+A sessions.

You could say that posting in these forums at all is pointless because they won't be looking at it. The last dev post in an English language section of the forums was over two months ago, and that was only to post a recap of the last Live Letter. I'm just curious to know how much dissonance exists between what players here want to know about and what actually gets answered at these events.