Terrible Lag, Unplayable Game

[Nucah]

Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Please try the following troubleshooting steps for PS4:

- Please make sure that "Cookies" and "JavaScript" are ENABLED on the PSN browser. If they are already checked, please uncheck them then recheck them.
- The issue could also be from the "Date & Time" settings on your PS4.
1. Close the FINAL FANTASY XIV game/application.
2. Go to [SETTINGS] on your PS4
3. Select [Date and Time], and "Set via Internet". (Please do not manually set the date and time.)
4. Once the date and time have been updated, please restart your PS4 console.
5. Once the console has fully restarted, please start the FINAL FANTASY XIV game/application.

Please make sure all other internet-enabled devices (including smartphones, laptop/desktop PCs, tablets, etc.) have been disabled and/or turned OFF to minimize game interference.

If the above steps do not resolve the issue, please check to see if the following port ranges are opened on your router. You can contact your ISP and request they open them for you:
▼TCP
54992 through 54994,
55006 through 55007,
55021 through 55040

Thank you for posting in the Final Fantasy Technical Support Forums.

I assume this would be the same process for PS5?

[Aylin]

Thanks for the advice, but it doesn't quite explain why everyone who has been experiencing this issue (see the 10+ page thread in this forum) is getting lag at a specific time every day, and why when people run tracert's its consistently showing a hang-up at the same place. Not for nothing, but I know for sure nothing changed on my PC, firewall settings, my router, or the connection into my home (verified the latter 2 with my ISP several times now).

Every night at ~10 PM EDT is now lag o'clock for me.

Hoping the patch changed something, but don't have a lot of hope, honestly.

[Coletergeist]

Not sure if this would be helpful or nah, but I started using ExitLag and it actually helped. May be a temp solution for some, I know prob not all folks.

[Nucah]

@Aylin. Agreed. We'll see if these setting confirmations work but I am in the same boat as you. Every night around 10PM EDT it's lag central. I've never had this problem before until last week.

[Rhaervis]

Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

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