Fatal DirectX Error (11000002) (again)

[Flaura]

Hello again, seems as though I closed that last thread (https://forum.square-enix.com/ffxiv/...2%29?p=5529481) too early. I had reinstalled ffxiv onto my C drive on Monday and been playing for 2-4 hours every day with no issues and got excited, however today I had two freezes that lead into Fatal DirectX Error 11000002 in a row.

I have made no changes to anything since doing the reinstall and it was holding up like a miracle for several days. Not sure why it's freezing again but I'm very sad. I was so happy I was able to relax while playing the game again. Please help me

[Dynratygus]

Good afternoon and thank you for posting in the Final Fantasy XIV Technical Support Forums,

Was anything over heating at the time of the crash? Do you have a way of monitoring those temperatures?

Thank you for visiting the Final Fantasy XIV Technical Support Forums

[Flaura]

I have monitored before but I just let it freeze again and watched my GPU software, it hit 52 celsius when it froze. Definitely not overheating. Also froze within about 5 minutes of logging in, they seem to be more frequent all of a sudden. I just don't get why it had no issues for days and now it's giving me issues again, I didn't change anything.

Since the issue began again a friend of mine suggested I try undervolting my GPU also, which I did but it didn't help either. So my GPU is back on regular settings, just wanted to put it out there as something I tried.

[Dynratygus]

Good afternoon and thank you for the reply

I apologize for the delay in our response to your concern. Could you try using a registry cleaner such as CC cleaner? It would run through the PC and remove files that may have been left behind by installations and other activity on the PC.

Thank you for visiting the Final Fantasy XIV Technical Support Forums

[Flaura]

Good afternoon and thank you for the reply

I apologize for the delay in our response to your concern. Could you try using a registry cleaner such as CC cleaner? It would run through the PC and remove files that may have been left behind by installations and other activity on the PC.

Thank you for visiting the Final Fantasy XIV Technical Support Forums

You've been responding quick, it's ok! Thank you for the responses. I ran CCleaner and was able to run an alliance raid without experiencing a fatal directx error so that's looking good right now. But please leave this thread open so I can reply if it has issues again later. Thank you so much.

[Flaura]

Nevermind I just had another fatal directx error. Just took longer than it had been when I made this thread

[Dynratygus]

Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Would you be able to provide the system report again? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

Thank you for visiting the Final Fantasy XIV Technical Support Forums

[Flaura]

Certainly. Here you go.



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\dualm\Documents
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Education 64-bit (6.2, Build 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU AMD Ryzen 5 3600 6-Core Processor (12 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS BIOS Date: 05/14/20 13:04:47 Ver: 05.00011
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32712.563MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 37576.563MB
SYSTEM_STORAGE A:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 817.969GB SYSTEM_FREEDISC_SPACE 17.859GB
SYSTEM_STORAGE B:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 205.196GB SYSTEM_FREEDISC_SPACE 56.618GB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 243.575GB SYSTEM_FREEDISC_SPACE 31.594GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 292.969GB SYSTEM_FREEDISC_SPACE 121.188GB
SYSTEM_STORAGE I:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 244.141GB SYSTEM_FREEDISC_SPACE 178.733GB
SYSTEM_STORAGE J:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 390.625GB SYSTEM_FREEDISC_SPACE 194.266GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS AMD Radeon RX 5700 XT
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x731F)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 8151.887 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16356.281 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\u0365275.inf_amd64_136741f59e43f995\B364966\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0365275.inf_amd64_136741f59e43f995\B364966\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0365275.inf_amd64_136741f59e43f995\B364966\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0365275.inf_amd64_136741f59e43f995\B364966\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.15003.1004
SYSTEM_GRAPHICS_DRIVER_DATE 3/9/2021 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS AMD Radeon RX 5700 XT
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x731F)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 8151.887 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16356.281 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\u0365275.inf_amd64_136741f59e43f995\B364966\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0365275.inf_amd64_136741f59e43f995\B364966\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0365275.inf_amd64_136741f59e43f995\B364966\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0365275.inf_amd64_136741f59e43f995\B364966\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.15003.1004
SYSTEM_GRAPHICS_DRIVER_DATE 3/9/2021 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS AMD Radeon RX 5700 XT
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY3
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x731F)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 8151.887 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16356.281 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\u0365275.inf_amd64_136741f59e43f995\B364966\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0365275.inf_amd64_136741f59e43f995\B364966\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0365275.inf_amd64_136741f59e43f995\B364966\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0365275.inf_amd64_136741f59e43f995\B364966\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.15003.1004
SYSTEM_GRAPHICS_DRIVER_DATE 3/9/2021 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Headphones (ATH-SR6BT Stereo)
SYSTEM_SOUND_DEVICE_ID {E2A3B22B-0F32-46D3-9444-6BECA8A06A51}
SYSTEM_SOUND_DEVICE_NAME BthA2dp.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.18362.0693
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/3/2019 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {1C783032-BF4B-4C6B-8898-8C393526688B}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.8703.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/14/2019 00:00:00
SYSTEM_SOUND Headphones (4- AT2020USB+)
SYSTEM_SOUND_DEVICE_ID {564C5667-9DBC-40EB-886A-A82C23C727DB}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.18362.0997
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/17/2020 00:00:00
SYSTEM_SOUND Speakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {77A5D556-F102-461F-A133-6781C1A973B2}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.8703.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/14/2019 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {83925360-0738-11EB-8001444553540000}
SYSTEM_INPUT_NAME ITE Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {839C8C90-0738-11EB-8002444553540000}
SYSTEM_INPUT_NAME Razer Naga Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {839D4FE0-0738-11EB-800A444553540000}
SYSTEM_INPUT_NAME FootSwitch1F1.
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D9D34B20-07CF-11EB-8001444553540000}
SYSTEM_INPUT_NAME Wacom Tablet
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {839D76F0-0738-11EB-800B444553540000}
SYSTEM_INPUT_NAME AT2020USB+
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D9D37230-07CF-11EB-8002444553540000}
SYSTEM_INPUT_NAME Wacom Tablet
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 2 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0D9654C0-07D0-11EB-8003444553540000}
SYSTEM_INPUT_NAME Wacom Tablet
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 11 SYSTEM_GAMEPAD_BUTTON 6 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {839D9E00-0738-11EB-800C444553540000}
SYSTEM_INPUT_NAME AT2020USB+
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {839CB3A0-0738-11EB-8003444553540000}
SYSTEM_INPUT_NAME Razer Naga Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {839CDAB0-0738-11EB-8004444553540000}
SYSTEM_INPUT_NAME Razer Naga Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {805758F0-202C-11EB-8001444553540000}
SYSTEM_INPUT_NAME Ducky Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {839CDAB0-0738-11EB-8005444553540000}
SYSTEM_INPUT_NAME Razer Naga Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {80578000-202C-11EB-8002444553540000}
SYSTEM_INPUT_NAME Ducky Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 18 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {839D01C0-0738-11EB-8006444553540000}
SYSTEM_INPUT_NAME ITE Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8057A710-202C-11EB-8003444553540000}
SYSTEM_INPUT_NAME CY040348014C0106
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
FINAL FANTASY XIV
Fatal DirectX Error (11000002) (again) - Google Chrome
#general - Discord
(3) Dr.Stone VS Ascendance of a Bookworm - YouTube - Google Chrome
Volume Mixer - Headphones (ATH-SR6BT Stereo)
Wacom Desktop Center
Calculator
Settings
Settings
Calculator
APP Center
CLIP STUDIO PAINT


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Advanced Combat Tracker (remove only)
AMD Chipset Software
Autodesk Desktop App
Deluge 1.3.15
DH Driver Cleaner Professional Edition
EaseUS Partition Master 15.8
foobar2000 v1.6.4
Foxit Reader
Google Chrome
EasyTune
EasyTuneEngineService
APP Center
Marvelous Designer 9 Enterprise
Microsoft Edge
Microsoft Edge Update
OBS Studio
Origin
PureRef
Razer Chroma SDK Core Components
ShiftWindow 1.02
Steam
VLC media player
WinRAR 6.00 (32-bit)
Intel(R) Wireless Bluetooth(R)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29334
Razer Synapse
UE4 Prerequisites (x64)
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29334
DuckyRGBSeries Settings software
CLIP STUDIO PAINT 1.10.6
MPC-HC 1.7.9
FINAL FANTASY XIV ONLINE
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Launcher Prerequisites (x64)
PowerColor DevilZone 1.0.1
CLIP STUDIO 1.10.5
Substance in Maya 1.4.0-2019
AMD_Chipset_Drivers
EasyTune
AMD PCI Driver
Realtek Ethernet Controller Driver
OpenOffice 4.1.8
EasyTuneEngineService
NordVPN network TAP
AMD PSP Driver
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
AMD Ryzen Balanced Driver
UnrealGameSync
ApowerMirror V1.5.9.2
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29334
AMD SBxxx SMBus Driver Alpha
Adobe Refresh Manager
Adobe Acrobat Reader DC
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29334
Promontory_GPIO Driver
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Autodesk Genuine Service
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Helix Core Apps
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
APP Center
GService
A Way Out
AMD GPIO2 Driver
Autodesk Genuine Service
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Epic Games Launcher
Streamlabs OBS 0.24.1
FF Logs Uploader 5.0.4
ShareX
AMD Software
Bifrost 1.5.7.0 for Maya 2019 1.5.7.0
Logitech Capture
CCleaner
Genshin Impact
Fall Guys: Ultimate Knockout
When The Past Was Around
A Way Out
There is no game: Jam Edition 2015
Helltaker
Tabletop Simulator
Don't Starve Together
The Magic Circle
GUILTY GEAR XX ACCENT CORE PLUS R
Seasons after Fall
Hue
Friday the 13th: The Game
Human: Fall Flat
GUILTY GEAR Xrd -REVELATOR-
For The King
We Were Here
Return of the Obra Dinn
We Were Here Too
GRIS
Donut County
Baba Is You
Phasmophobia
Heaven's Vault
We Were Here Together
Pummel Party
WORLD OF HORROR
Among Us
AI: The Somnium Files
ibb & obb
Wacom Tablet
WhoCrashed 6.65
WinRAR 5.91 (64-bit)
AMD User Experience Program Installer
Bifrost Extension 2.0.3.0 for Maya 2020
NordVPN
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Helix Core Apps
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29334
Allegorithmic Substance Painter 6.2.2
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Autodesk Single Sign On Component
Substance in Maya 2020-2.0.3
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Autodesk Maya 2020
Bonjour
AMD Settings
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
FF Logs Uploader 4.7.0
Branding64
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29334
Substance Launcher 1.5.2-beta.92
Autodesk Maya 2020
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Bifrost 1.5.7.0 for Maya 2019
Blender
AMD WVR64
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
NVIDIA Graphics Driver 461.09
NVIDIA PhysX System Software 9.19.0218
NVIDIA HD Audio Driver 1.3.38.40
NVIDIA Install Application
Microsoft Update Health Tools
NordVPN network TUN
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
UE4 Prerequisites (x64)
Allegorithmic Substance Designer 10.2.1


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Autodesk\Autodesk Desktop App\AutodeskDesktopApp.exe 000034CC
C:\Program Files (x86)\Autodesk\Autodesk Desktop App\acwebbrowser\acwebbrowser.exe 0000059C
C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win64\EpicWebHelper.exe 00003274
C:\Program Files (x86)\Epic Games\Launcher\Portal\Binaries\Win64\EpicGamesLauncher.exe 00002CF4
C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe 00003710
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000049BC
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00001270
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe 0000471C
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00003198
C:\Program Files (x86)\Steam\steam.exe 00001ADC
C:\Program Files\AMD\CNext\CNext\AMDRSSrcExt.exe 00000908
C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe 00003D28
C:\Program Files\CELSYS\CLIP STUDIO 1.5\CLIP STUDIO PAINT\CLIPStudioPaint.exe 0000027C
C:\Program Files\Google\Chrome\Application\chrome.exe 00003628
C:\Program Files\NordVPN\NordVPN.exe 000033B8
C:\Program Files\ShareX\ShareX.exe 000036D4
C:\Program Files\Tablet\Wacom\32\WacomDesktopCenter.exe 000028D0
C:\Program Files\Tablet\Wacom\Wacom_TabletUser.exe 000026A8
C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.2101.10.0_x64__8wekyb3d8bbwe\Calculator.exe 00003A48
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21022.168.0_x64__8wekyb3d8bbwe\YourPhone.exe 000023FC
C:\Users\dualm\AppData\Local\Discord\app-0.0.309\Discord.exe 00003A10
C:\Users\dualm\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00002A50
C:\Users\dualm\AppData\Local\Programs\Autodesk\Genuine Service\GenuineService.exe 00003590
C:\Windows\Explorer.EXE 00001F20
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00003860
C:\Windows\System32\GameBarPresenceWriter.exe 00002B30
C:\Windows\System32\RtkAudUService64.exe 000029D8
C:\Windows\System32\RuntimeBroker.exe 00003BC0
C:\Windows\System32\SecurityHealthSystray.exe 000023AC
C:\Windows\System32\smartscreen.exe 00000754
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 0000214C
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001C4C
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 0000282C
C:\Windows\system32\ApplicationFrameHost.exe 00003A24
C:\Windows\system32\DllHost.exe 00000EF8
C:\Windows\system32\SettingSyncHost.exe 00001F30
C:\Windows\system32\SndVol.exe 000013E8
C:\Windows\system32\rundll32.exe 00003CA8
C:\Windows\system32\sihost.exe 00001CDC
C:\Windows\system32\svchost.exe 0000437C
C:\Windows\system32\taskhostw.exe 00001DD4

[Dynratygus]

Good afternoon and thank you for the reply

Doe the game crash if the drivers are rolled back?

Thank you for visiting the Final Fantasy XIV Technical Support Forums

[Flaura]

The crashing started again on Friday while using the old driver recommended to me in my original thread. I updated to the latest driver after the first crash to see if it would fix it, but it didn't. It will crash on either driver, though I have only tried the 2.

Sometimes the game goes for a long time without crashing, which is much longer than it had been going for before. However sometimes it also crashes quite frequently. Tonight I was lucky to have no crashes while playing, though I had some yesterday. No changes were done to anything on my computer, seems like luck.