Black mage lvl 75 game freezes when trying to accept the quest rhalgr's beacon

[omnia1987]

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Date & Time: 14/4/2021 8:32 GMT
Frequency: everytime when trying to accept the quest
World name: Lich
Character name: Moon Lilly
Retainer name: Saryea and Poscon
NPC name: Raubahn
Monster name: ??
Class/Level: Blm lvl 75
Party or solo: solo
In-game time: ??
Area and coordinates: the fringes / Castrum Oriens / X:9.3 Y:11.3 Z:1.1
Housing: none
Steps:
1. Speak with Conrad in Rhalgr's Reach.
2. Speak with the swarthy Resistance fighter.
3. Speak with the Ala Mhigan Brigade officer.
4. Speak with the hot-blooded youth.
5. Speak with Conrad.
6. Speak with Conrad in Castellum Corvi.
7. Head for Castellum Velodyna!
8. Defeat Fordola rem Lupis!
9. Speak with Lyse.
*Add more steps if necessary

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NVIDIA Geforce GTX 1650 (\\. DISPLAY 1)
borderless windowed
resolution high resolution UI settings
100% HD standred
UI size 100%

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Laptop Model Name: Monster '' Gaming Computer
Laptop Model Number: Abra A5 V16.5 15.6

Gamepad Manufacturer: monster
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everything other than this issue works great, I changed classes and was able to accept quests , I can accept other side quests , do fates , dungeons and trails. but I cant further with the game play since its a main quest that I cant do.