Quote Originally Posted by mara-v View Post
Upon booting up the client, there actually has been a new development; for the character in the first instance who got trapped 6 days ago, on the character select screen her model has been replaced with a triangle with an exclamation point in it and her name is replaced with "Character data not found." All of her descriptions (race, level, class, etc) have been replaced with "????." The second character's model and info still appears.
Sometimes this character data is not downloaded because the server is congested, and it waits until you login to download it.

Note that support for DX9 ended (it will still work, but over time features may be added that occasionally crash people on DX9): https://na.finalfantasyxiv.com/lodes...c7646e5f5a3385

Perhaps we should instead try to understand what is causing the problems with DX11?