Software Token Problem

[Garet]

Because if all you had to do to bypass someone's account security was delete the app off their phone, that'd be terrible account security.

Hence the emergency removal password.

Or, you can bypass issues with the app version by using the physical token. I've been using one since 2010. Never had issues with it

This is the first time this has happened to me. Even when I stopped playing after HW and then returned to this game last month the software token continued to work throughout those years. Just bad timing it had to break down during holidays i guess haha