Aw crap. I misunderstood.It is not a sync problem. It sort of unregistered the software. When I open the app it requests that I enter the registration info and code to link the phone to my ffxiv account again. The problem is that the registration code is in our account center which will need my OTP to enter. So since it won't give an OTP I cannot enter my account for the registration code that it is asking for. It is really weird.
No, I can't help you there : (
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