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  1. 04-04-2021 01:10 AM #1
    ItMe
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    Jun 2020
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    Lumsa Lomsa
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    4,178
    Character
    Iiiiiiiiiiit's Meeeee
    World
    Sargatanas
    Main Class
    Arcanist Lv 90
    Did you change/update your clock on your computer/console, or on your phone if you're using the OTP app?
    That can make it so the OTP being given to you is out of synch with SQEX systems.
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  2. 04-04-2021 01:14 AM #2
    Garet
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    Mar 2011
    Location
    Gridania
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    311
    Character
    Garett Jax
    World
    Tonberry
    Main Class
    Samurai Lv 90
    Quote Originally Posted by ItMe View Post
    Did you change/update your clock on your computer/console, or on your phone if you're using the OTP app?
    That can make it so the OTP being given to you is out of synch with SQEX systems.
    It is not a sync problem. It sort of unregistered the software. When I open the app it requests that I enter the registration info and code to link the phone to my ffxiv account again. The problem is that the registration code is in our account center which will need my OTP to enter. So since it won't give an OTP I cannot enter my account for the registration code that it is asking for. It is really weird.
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  3. 04-04-2021 01:19 AM #3
    ItMe
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    Jun 2020
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    Lumsa Lomsa
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    4,178
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    Iiiiiiiiiiit's Meeeee
    World
    Sargatanas
    Main Class
    Arcanist Lv 90
    Quote Originally Posted by Garet View Post
    It is not a sync problem. It sort of unregistered the software. When I open the app it requests that I enter the registration info and code to link the phone to my ffxiv account again. The problem is that the registration code is in our account center which will need my OTP to enter. So since it won't give an OTP I cannot enter my account for the registration code that it is asking for. It is really weird.
    Aw crap. I misunderstood.
    No, I can't help you there : (
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