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  1. #1
    Player
    Ash_'s Avatar
    Join Date
    Jul 2015
    Posts
    275
    Character
    Ash Arkwright
    World
    Asura
    Main Class
    Rogue Lv 100

    PS5 randomly deleted the game

    Morning. Odd and completely strange bug - turned on my PS5 to find FFXIV was no longer installed for some strange reason. No errors or anything. Just gone! It was there yesterday when I was playing it.

    Tried restarting the console and restoring licenses, but still gone. It appears I can however still redownload it, which is inconvenient.

    Without any error codes all I can advise is the game was installed to the internal PS5 SSD. The saved system data is still there.

    If it helps - when I close the game I always log out to the login starter screen, hold the PS5 button to go to the home screen, and then close the game. Never been an issue until now.

    Edit: should also add, this is the digital version of the game. I do however own the disc based version of the PS5. Although I hadn't inserted or removed a disc since closing the game yesterday and today when it disappeared.
    (1)
    Last edited by Ash_; 03-28-2021 at 10:29 AM.

  2. #2
    Moderator
    Join Date
    Jan 2020
    Posts
    1,594
    Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    This thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)