Deceptive reward scheme

[Penthea]

What I got for all my effort is a full and proper labeling by the community. I'm a KAREN now, so everyone is clear on this. As of 5 pages ago. Its toxic.

I think only one person called you a Karen. Please don't assume everyone who disagrees with your stance automatically thinks you're a Karen. I personally dislike that term and never use it.

All of that said, with all my heart, I think its silly, and I would be very sad to see you leave this game, all because of your own mistake, and for being upset that somebody else wont take responsibility for it.
Please, either let it go and continue to enjoy the game...or just pay the $7 if you really want to change that one option on your Player character Avatar.

I know someone who accidentally bought the wrong dye from the Mog Station and didn't realise it until after they used it. That mistake cost them money and SE wouldn't help because they had already used one of the bottles (they bought a package with multiple). This was years ago and they're still playing. It never occurred to them to quit the game. They were actually just annoyed at themselves for having a brain fart while reading the colour name. Now they laugh at it.

OP it's not the end of the world that you misread something and then misused an item. Things like this happen. Humans are imperfect creatures and we all make mistakes. You're lucky yours didn't cost you any money, and it wasn't a high value or rare item either. Not much loss at the end of the day. The bigger loss would be you quitting a game you enjoy over being disappointed that SE won't correct your mistake for you.

The mistake isn't irreversible either. It's not as if you're stuck with that tail forever because you misused one fantasia. Your character and their progression will not suffer because of a fantasia. It's not something irreversible like using a job boost to boost the wrong class, thus removing the lvling experience of a class you may have wanted to lvl up normally. Your issue is entirely cosmetic and in this game no cosmetic changes are forever. You can change them when you wish and as often as you like.

It sucks that SE won't help you, but it really could have been much worse. Other people paid a lot of money before realising their mistake. You're fortunate that you learned your lesson for free.

[Lanadra]

Also worth noting.. you can press the X on the bottom left and cancel out. It does not rob you of your Fantasia use and you can go back in and re-edit any time until you actually confirm your changes.. and thus use the Fantasia as it's intended to be used.

[Nethereal]

I bought a sex locked outfit from the mogstation for $18. I can't even wear it I just keep it in my retainers.

[Rannie]

Also worked in retail, also had this customer. I think every retail store comes with this person, not sure... have to look in to that.

Also completely agree with the sentiment here. This strikes me as nothing more than "I screwed up, confirmed the screw up, and now I'm complaining about the screw up. And if you don't fix it, I'm never shopping here again."

Honestly... please don't.

Its not just retail that gets this type of customer... Its even customer support. I worked in a call center for almost 10 years for under the support portion for Philips Magnavox and for Cuisinart... There's more than one person a day like that lol.

[Awha]

This is exhausting.

"Are you sure you read it correctly?" <-- Yes. It said that my race selection affects my hair options. That was the one and final dialog box, with a Proceed button on it.

"Yes...take responsibility that you made a Mistake." <-- I made several, but that's normal because people are going to approach this editor differently. Making a mistake is not something to feel bad about. Learn and grow. It feels like your intention is to place blame.

Its upsetting to think that this problem can happen to people without there being any support for them. Especially so if you consider they spent money on it. My disagreement with Square-Enix's response was fair. You are free to disagree on that, but remember I am still free to disagree with them.

Buyer beware.


Anymore, I don't think there is anything I can say that will salvage this thread...

I originally posted into Tech Support. I wasn't looking to start a movement or gather an army of supporters. I never posted into General Discussion of all places. It was moved by a mod.

What I got for all my effort is a full and proper labeling by the community. I'm a KAREN now, so everyone is clear on this. As of 5 pages ago. Its toxic.

I never asked to infringe on anyone. I encountered a problem, disagreed with their decision not to support me, and followed the instructions by coming here to write about it. Nobody from support came to read. Nobody from the mod team came to stop the nasty labeling.

People may have similar problems in the future, but tuff luck. I'm out. You can all cheer after the door.

Sorry I still stand by comment that you had a boomer moment that resulted in a Karen moment. It happens at times no one is perfect, but personally think you should have just laughed off your mistake and left it at that. Generally think it is telling to the type of person someone is in moments like this, nothing wrong with making mistakes it becomes a problem when you try and get others to cover for said mistake and make a scene over it, which your original post did.

Maybe next time write a strongly worded email. :P

[Penthea]

Thread Summary
Universal disagreement with OP.

Well this is quite sad. Some of us agreed OP should have gotten help but I guess being told that SE are not obligated to correct their mistakes was too much for them? Sigh.

[Rein_eon_Osborne]

Well this is quite sad. Some of us agreed OP should have gotten help but I guess being told that SE are not obligated to correct their mistakes was too much for them? Sigh.

Also not to mention the 'omg nobody agrees with me, lemme just edit my first post and be done with it'-behavior kinda reminds me of certain thread that surfaces some time recently in General Discussion, too... Is this a mere coincidence or... well who knows

[Neri]

OP even change the name as well? What for?

[Iscah]

Also not to mention the 'omg nobody agrees with me, lemme just edit my first post and be done with it'-behavior kinda reminds me of certain thread that surfaces some time recently in General Discussion, too... Is this a mere coincidence or... well who knows

Yeah, funny that. At least this time there's plenty of leftover quotes to record how terribly important and offended he is. Not to mention that you can't actually rename a thread.

[Rein_eon_Osborne]

OP even change the name as well? What for?

At that point I'm starting to felt sorry (somewhat) ...but this is just too good for a read...