PROBLEM:
As a somewhat new player, I understand that there are a lot of helpful players out there who are willing to help. But I can't seem to help but notice recently that a good majority of the players that has had the mentor unlock choose to harass new or somewhat new players than help them.
I've seen this happen so frequently even in early dungeons where new players have been harassed for not not knowing certain things and mentors would make comments that, (to me and my friends), seem degrading and disheartening.
I'm not experienced at all, I enjoy the game for the content it provides and the story. I absolutely love the game. I won't say I am the most experienced, however, I feel as if seeing these type of players more frequently will deter new players and/or encourage this type of unhealthy behavior.
SUGGESTION:
As a suggestion, I feel that the mentors should still be accountable for actions even after attaining the rank. For example, it IS possible to give 'negative commendation' or give a deduction vote because the mentor is harassing others or not acting as a mentor should. When they reach a certain amount of negative commendation, I think they should temporarily lose their mentor rank UNTIL they regain the amount of commendation required.
It is a small thing to change, but it will discourage rude behavior, and encourage more friendly behavior. I would hate to see new players be deterred from the game and dungeons because individuals believe that they have gained the 'right' to do so with their experience.