Connection server issues and timeouts on Lodestone

[Catwho]

Hello! I am currently experiencing a "connection server" error when I attempt to log into FFXIV. I am also unable to open the Lodestone. It appears that there is some sort of disconnect between my location (Georgia) and the data center in California, if there isn't a more widespread outage.



My overall internet connection is fine, and this website loaded okay, but it's specifically XIV related things that are dead in the water, otherwise.

The Lodestone gives me this:

[NateisBlue]

I am also experiencing this issue trying to connect to both FFXIV & FFXI. Not able to connect to any of the FFXIV websites, no the SquareEnix support website. I am using Spectrum internet from Minnesota.

[HyperiusUltima]

I'm in the same boat here. I've been trying workarounds for a while and it was working just fine yesterday. Currently there appears to be an issue with the connection between us and them. We need a response to this as this prevents us from playing the game due to things out of our control(ISP is fine; SSL issues are not prevalent, FFXIVBOOT.cfg is not an issue, et cetera).

I don't know how widespread it is, but hopefully we can get a fix for this soon.

[DeaconIsh]

Same problem here, near Chicago IL

Dunno if this helps:

4 13 ms 12 ms 12 ms crr01ftbgwi-bue-214.ftbg.wi.charter.com [96.34.18.188]
5 18 ms 27 ms 17 ms crr01onlswi-bue-402.onls.wi.charter.com [96.34.20.36]
6 22 ms 17 ms 20 ms crr01euclwi-bue-400.eucl.wi.charter.com [96.34.24.224]
7 32 ms 23 ms 23 ms bbr01euclwi-bue-100.eucl.wi.charter.com [96.34.2.153]
8 24 ms 23 ms 23 ms prr01snjsca-tge-0-0-0-6.snjs.ca.charter.com [96.34.3.55]
9 25 ms 24 ms 33 ms 4.68.38.253
10 * * * Request timed out.
11 72 ms 71 ms 69 ms 4.7.17.18
12 71 ms 70 ms 70 ms pajbb001.int-gw.kddi.ne.jp [111.87.3.121]
13 170 ms 172 ms 173 ms 106.187.13.25
14 170 ms 172 ms 182 ms 27.86.46.101
15 175 ms 176 ms 185 ms oteJIN301.int-gw.kddi.ne.jp [27.86.32.2]
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.

(Like the person below I can go to any website, just the game and ffxiv specific sites won't load. I am also on Spectrum and they dont' seem to know how the internet works.

[OnyxAvenger]

I'm having the same issues (Windows 10, midwest Spectrum); can't access launcher, Lodestone, Mogstation, or log into forums through that connection. All other sites (and this forums without logging in) work.

I am currently logged in with my cellphone as a hotspot to my computer; apparently US Cellular can access these sites and allow login.

I spoke with Spectrum customer support 1-833-267-6094, and they insisted that it can't possibly be a site-specific thing on their end, even though I can access the other sites through another source. They did not even let me leave any of the site information in the ticket. (Shrug.)

Not sure if this is really a problem with SE or Spectrum at this point.

[cabiz]

Spectrum in California, also seeing the same issue. Works fine when I use my phone as a hotspot (Verizon). But it's specific to na.finalfantasyxiv.com for me, at least. Can get into these forums on that connection just fine.

[HyperiusUltima]

I'm having the same issues (Windows 10, midwest Spectrum); can't access launcher, Lodestone, Mogstation, or log into forums through that connection. All other sites (and this forums without logging in) work.

I am currently logged in with my cellphone as a hotspot to my computer; apparently US Cellular can access these sites and allow login.

I spoke with Spectrum customer support 1-833-267-6094, and they insisted that it can't possibly be a site-specific thing on their end, even though I can access the other sites through another source. They did not even let me leave any of the site information in the ticket. (Shrug.)

Not sure if this is really a problem with SE or Spectrum at this point.

I honestly think SE made a hiccup somewhere when they were doing Companion App maintenance. I really want to play the game today as well considering things I want to do - like Roulettes and also talk with friends.

[DeaconIsh]

I honestly think SE made a hiccup somewhere when they were doing Companion App maintenance. I really want to play the game today as well considering things I want to do - like Roulettes and also talk with friends.

The interesting thing is that Spectrum also had maintenance early this morning.

[HyperiusUltima]

The interesting thing is that Spectrum also had maintenance early this morning.

Welp, then...I really don't know.

[DeaconIsh]

Spectrum in California, also seeing the same issue. Works fine when I use my phone as a hotspot (Verizon). But it's specific to na.finalfantasyxiv.com for me, at least. Can get into these forums on that connection just fine.

Yeah, I think the forums are hosted by the square-enix.com domain, and I can access all of that. It's just finalfantasyxiv and the game for me as well.