[PSA] +Feedback regarding account actions

[Siba_Lynxphur]

Hello everyone!

This post is aimed at informing other players in an effort to help them avoid committing violations as well as aimed to help Square-Enix become informed what actions they take can result in a better community.

This is a public service announcement regarding suspensions and bans, and what is considered a "violation" so others are more aware and understanding of what might result in a penalty against their account.

I have listed here, a small compilation of what resulted in the highest of penalties against a Square-Enix account:

Possibly obvious but not so obvious, the simple use of curse words to any extent:
https://i.redd.it/jz3q2dycjsi01.png

Selling items to players whom have purchased gil:
https://www.reddit.com/r/ffxiv/comme..._suspended_if/
https://i.imgur.com/JKFzOzH.png

Reporting bugs/issues/erros:
https://i.imgur.com/disRsQj.jpg

Making obvious jokes:
https://external-preview.redd.it/dfR...=webp&43ccee7e

Being lighthearted in general:
https://i.imgur.com/HJXEXSP.png

Getting hacked: (Taking upwards to nearly 3.5 months to resolve)
https://preview.redd.it/cxmxfcsg4jh4...=webp&2c2ed8ee
https://www.reddit.com/r/ffxiv/comme...o_explanation/

Discussing Gender locked gear:
https://i.redd.it/5k4zs8cj0hrz.png

Making a Poll about things people do all the time in raids:
https://www.reddit.com/r/ffxiv/comme...making_a_poll/

Trying to help other players improve their damage:
https://dervyxiv.wordpress.com/2015/...nned-for-good/

Using someone's name and disagreeing with them:
https://cdn.discordapp.com/attachmen...spension_1.jpg

Quoting someone and disagreeing with them:
https://i.imgur.com/VSZNArB.jpg

I personally feel it would be best if Square-Enix followed the account penalty policy which states:

There are six levels of penalty in ascending order of severity:
"Caution,"
"Warning,"
"Temporary Service Account Suspension (3 Days),"
"Temporary Service Account Suspension (10 Days),"
"Temporary Service Account Suspension (20 Days)," and
"Service Account Termination."

I believe if this policy was adhered to, such as making use of the "caution" and "warning" sections specifically, players would come to understand what is appropriate and not appropriate before making mistakes.

I think, handing out freely suspensions and bans to people results in more trolling and more confusion, and even more reports which in turn results in more bans and more suspensions. A sort of continuous cycle.

If the players were less confused about what was appropriate and inappropriate, I think the community would reflect this behavior, as it once has before these suspensions and bans became commonplace.

Overall, I think showing appreciation for fans and customers, such as customer appreciation incentives, and following the penalty procedures would encourage cooperation from the FFXIV community.

Being strict, and selective, I feel only causes confusion, and fear within the community, which I do not believe is beneficial to the community as a whole.

I hope everyone has a wonderful day and continues to enjoy FFXIV!

[Jijifli]

Seeing things like this always confuse me.

A player can verbally slander and harass me for 6+ months with no GM assistance despite multiple reports, but someone MENTIONING GENDER LOCKED GEAR gets a penalty?

[Bsrking5]

Not to be that guy but I doubt SE will handle this thread well... You know, just past experience with game forums.

[Kes13a]

so, took a look at the "bought items by someone buying gil... as well as several of the others...

no offense, but how long did you sift the internet to come up with these. I think the newest that was dated was 3 years old.

I am not defending them in the slightest since I think they have failed miserably to enforce the TOS in terms of botting and RMT transactions, who I think they should ban, period, for cheating. no suspension. but if you are trying to point something out, should try and make it at least recent. If you dredge through 7+ years of any customer service for ANY company you can find things like this.

[technole]

Seeing things like this always confuse me.

A player can verbally slander and harass me for 6+ months with no GM assistance despite multiple reports, but someone MENTIONING GENDER LOCKED GEAR gets a penalty?

Not only did they criticize SE staff, they admitted a connection to datamining content that hadn't been revealed yet, which is against ToS. It's just like that twitter fellow that leaked stuff from TEA before anyone did the fight and they connected them to an in-game ban.

[Jijifli]

Not only did they criticize SE staff, they admitted a connection to datamining content that hadn't been revealed yet, which is against ToS. It's just like that twitter fellow that leaked stuff from TEA before anyone did the fight and they connected them to an in-game ban.

Criticizing SE staff is not a good reason to suspend someone.

And their "admitting to Datamining" is them saying they saw the outfit, which once he was datamined, everyone did. I saw it too, before they officially announced it. Guess I should get a ban too because it was on Reddit?

So for datamining, they had no proof, and for the criticizing, it's sad to say that was the reason, because they said so themself "Do not come to the forum to criticize square enix" which is dumb.

[SecretIsland]

Oh boy, I'm not touching this thread with a ten-feet pole.

[technole]

Criticizing SE staff is not a good reason to suspend someone.

And their "admitting to Datamining" is them saying they saw the outfit, which once he was datamined, everyone did. I saw it too, before they officially announced it. Guess I should get a ban too because it was on Reddit?

So for datamining, they had no proof, and for the criticizing, it's sad to say that was the reason, because they said so themself "Do not come to the forum to criticize square enix" which is dumb.

What reddit mods believe is legal, doesn't mean it's legal here. Datamined stuff is more than just a grey area, it will get you banned here and if they find you on social media.