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  1. #1
    Player
    CastoaKardos's Avatar
    Join Date
    Nov 2016
    Posts
    23
    Character
    Castoa Kardos
    World
    Gilgamesh
    Main Class
    Monk Lv 80

    Can we use the Omega emote code if we're trying to get a replacement figure?

    Hey guys, I've been looking around for information on this and wanted some extra thoughts on it.

    So I think most of us know about the issue with the Omega statues by now, and have heard that Yoshi-P stated that more were being created under supervision for anticipation of people wanting replacement figures. (btw, I can't find him saying this anywhere, so if anyone can post me a link or a transcription of what was said exactly, I'd appreciate it! I know it was said in a live letter somewhere, but it may have been said in the half that wasn't translated).

    Anyway, what I'm primarily wondering about is the bonus code for the emote that comes with the figure. I've sent in a support ticket like many others inquiring about a replacement figure, and at least within my circle, no one's gotten a reply back at all yet. So I'm wondering, can we use the code even if we're replacing the figure for another? I know the code itself isn't on the figure, but I can't imagine them removing it from the box and shipping it like that. I've been looking all over for any warranty info or fine print but I can't find anything on it at all.

    So there it is! Does anyone have any thoughts or info on this?

    UPDATE: I got an email back from SE support today (3/16) stating that you CAN use the emote and get a replacement. Using the emote just prohibits you from getting a refund. Thank you everyone who commented and weighed in on this!!
    (2)
    Last edited by CastoaKardos; 03-17-2021 at 04:08 AM. Reason: Got reply from support