[EU] GM Petition Service Technical Difficulties (Apr. 22)

[NOC_EU]

We are currently experiencing technical difficulties with the European GM Petition Service. The issue is currently being addressed, and new updates will follow as additional information becomes available.

The European GM team will be unable to answer calls during this time. The North American GM petition service will be operating as normal and users may still place GM calls for urgent issues. However, please be aware that there may be significant delays until these GM calls can be answered.

We apologize for the inconvenience.

[Date & Time]
Apr. 22, 2012 from 10:30 (GMT)

[Details]
European GM petition service for FINAL FANTASY XIV is unavailable.

[Cause]
Under investigation

[Affected Service]
FINAL FANTASY XIV GM Petition Service

[NOC_EU]

Due to a power outage, the following GM petition services were unable to provide customer support during the time shown below. However, we are pleased to announce that the issue has been resolved and service has been restored.

Thank you for your patience and understanding in this matter.

[Date & Time]
Apr. 22, 2012 from 10:30 to 12:30 (GMT)

[Details]
GM petition services were unavailable

[Cause]
Power outage

[Affected Service]
- FINAL FANTASY XIV GM Petition Service