Results 1 to 7 of 7

Hybrid View

  1. #1
    Moderator
    Join Date
    Jan 2020
    Posts
    1,594
    Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Please try the following troubleshooting steps:

    - Ensure the latest version of Safari is installed on your Mac (even if you don't use Safari.)
    - After updating, open Safari browser and make sure that all Browser History and Cookies/Web Data have been deleted.
    - Please also make sure that "Cookies" are accepted and not being filtered.

    Once these options have been adjusted, please run the Apple Update program to check that all firmware is up-to-date on you Mac OS. Once this process is complete, please re-launch the FINAL FANTASY XIV application.

    - Check to see if the following port ranges are opened on your router. You can contact your ISP and request they open them for you:
    ▼TCP
    54992 through 54994,
    55006 through 55007,
    55021 through 55040

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)

  2. #2
    Player
    Dbumpf's Avatar
    Join Date
    Mar 2021
    Posts
    3
    Character
    Ida Lamont
    World
    Sargatanas
    Main Class
    Gunbreaker Lv 80
    Quote Originally Posted by Rhaervis View Post
    Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Please try the following troubleshooting steps:

    - Ensure the latest version of Safari is installed on your Mac (even if you don't use Safari.)
    - After updating, open Safari browser and make sure that all Browser History and Cookies/Web Data have been deleted.
    - Please also make sure that "Cookies" are accepted and not being filtered.

    Once these options have been adjusted, please run the Apple Update program to check that all firmware is up-to-date on you Mac OS. Once this process is complete, please re-launch the FINAL FANTASY XIV application.

    - Check to see if the following port ranges are opened on your router. You can contact your ISP and request they open them for you:
    ▼TCP
    54992 through 54994,
    55006 through 55007,
    55021 through 55040

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    Why would I need to open ports for something that previously worked and has not been updated or changed?

    All of the other steps were completed, as I stated in the original post.
    (0)

  3. #3
    Player
    Dbumpf's Avatar
    Join Date
    Mar 2021
    Posts
    3
    Character
    Ida Lamont
    World
    Sargatanas
    Main Class
    Gunbreaker Lv 80
    Okay got through the first part.

    Now I have this error when attempting to log into my Square Enix Account.
    A System Error has occurred: -2146697208. HTTPS System Error

    Any new ideas?
    (0)

Tags for this Thread