Mordion Gaol is a bad system

[DamianFatale]

So yesterday I got thrown in Mordion Gaol for apparently breaking the rules about offensive content/language. Okay, but why?

While I'm thankful for the GM who released me, I shouldn't have had to wait for five hours to get released, with no indication that the Gaol is where I am I at. Googling about the place gave me more information than Square Enix did. There was no prompt that I had been jailed, no explanation as to why, and no indication that a GM would come help me. It felt like I had to stay at my computer for all those hours, skip hygiene, not bother to cook, or do anything out of fear of being held in limbo longer. The entire process makes you wonder if they're even going to reply to you. It feels incredibly isolated and alone.

I have spent so much money on this games lifetime. I do not want to lose everything, so this was not only traumatizing, it was incredibly scary.

Would a cop be allowed to arrest you and not tell you why you're being arrested? Of course not, so why isn't Square Enix transparent about WHY? How can I improve my behavior and learn about what I did wrong, and how to avoid strikes against my account, if I never even have clear answers?

What they basically did could have honestly been dealt with in a tell while I was online. This extreme process was unnecessary. The entire Mordian Gaol system needs an overhaul. It's so bad for mental health, and honestly at risk of being incredibly corrupt.

I am disappointed. My experience felt incredibly unethical.

[Vickii]

Don’t break the rules and you don’t go there. Never been there in all the years I played.

I agree it’s a bad system though. I would have just banned you.

[DamianFatale]

Don’t break the rules and you don’t go there. Never been there in all the years I played.

I agree it’s a bad system though. I would have just banned you.

For what though. Again, nothing was ever specified.

[Jijifli]

I agree at the bare minimum it should at least give you a popup letting you know why you are there, and to wait for a gm (Or to supply a ticket, if you're at minimum concerned it'll take a while).

If a player actually doesn't know what it is, logging into such a place out of nowhere will throw them really off. I know I know "Don't break the rules" but even a rulebreaker is at least allowed to know why they're stuck in there unable to play, without having to google it.

[DamianFatale]

Don’t break the rules and you don’t go there. Never been there in all the years I played.

I agree it’s a bad system though. I would have just banned you.

This was my first time in six years.

[iVolke]

Don’t break the rules and you don’t go there. Never been there in all the years I played.

I agree it’s a bad system though. I would have just banned you.

Bad language warrants a ban? Really?

Man final fantasy xiv players are sensitive.

Reminds me of that screenshot where someone won the Byakko mount, typed "F*** Yeah!" and was reported and banned.

[KayRadley]

Don’t break the rules and you don’t go there. Never been there in all the years I played.

I agree it’s a bad system though. I would have just banned you.

Ok, wow. I hope you never become a mod.

[Minarisweet]

Don’t break the rules and you don’t go there. Never been there in all the years I played.

I agree it’s a bad system though. I would have just banned you.

Kindest official forums user

[Saraide]

Kindest official forums user

Yea by and large I'm glad forum users arent in charge of handing out punishments.

[Vickii]

For what though. Again, nothing was ever specified.

Let’s be honest...

Do you have perhaps a little inkling as to why you might have broken rules on offensive language/behaviour?