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  1. #1
    Player
    Xandorel's Avatar
    Join Date
    Mar 2021
    Posts
    4
    Character
    Xander Gander
    World
    Jenova
    Main Class
    Samurai Lv 80

    Script error on loading Browser

    When opening Final Fantasy in Steam the game is browser is running a script error upon opening, while browsing through forums i followed the steps stated in the fix post

    The Final Fantasy XIV launcher will use Internet Explorer to connect, not Microsoft Edge. Try the following with Internet Explorer:

    Open the IE browser, open the "Tools", go to "Internet Options" and adjust the following settings:
    - Under the "General" tab, please delete ALL browser history.
    - Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
    - Under the "Privacy" tab, please move the slider to the lowest possible settings or to "Allow All Cookies"
    - Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
    - Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
    - Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
    - Right-Click on the FFXIV launcher icon and select "Properties"
    - Go to the "Compatibility" tab, and change the compatibility mode to "Windows 7"
    - Hit "Apply", then "OK" to save the changes.
    - Please RESTART your PC now. Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select "Run as Administrator"

    This did not fix the issue for me, was wondering if anyone else was having issues loading up the browser as well after attempting these steps.
    (0)

  2. #2
    Player
    rainichan's Avatar
    Join Date
    Sep 2013
    Location
    Limsa Lominsa
    Posts
    627
    Character
    Caelia Silverarch
    World
    Balmung
    Main Class
    Black Mage Lv 100
    I'm having the same issue. I've done the recommended fix multiple times, it does not fix the problem. I can hit "Yes" and play fine, but I'm pretty sure it's not a problem on my end.
    (0)

  3. #3
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Good afternoon and thank you for posting in the Final Fantasy XIV Technical Support Forums

    How long have you been experiencing this issue? When this occurs, are you connected directly to the router or are using WIFI? Additionally, does this occur if the cookies and cache on the web browser are cleared?

    Thank you for visiting the Final Fantasy XIV Technical Support Forums
    (0)

  4. #4
    Player
    Xandorel's Avatar
    Join Date
    Mar 2021
    Posts
    4
    Character
    Xander Gander
    World
    Jenova
    Main Class
    Samurai Lv 80
    I have been having this issue for about 4 or 5 days now, as Datachanger said below it is hit or miss if i can get on, 50% of the time it stays at a black screen and i have to keep reopening the launcher hoping that it will let me in
    (0)

  5. #5
    Player
    Xandorel's Avatar
    Join Date
    Mar 2021
    Posts
    4
    Character
    Xander Gander
    World
    Jenova
    Main Class
    Samurai Lv 80
    https://imgur.com/yRyBlFu

    Here is the error i have been recieving
    (0)

  6. #6
    Player
    GrandeFromage's Avatar
    Join Date
    Feb 2021
    Posts
    26
    Character
    Grande Fromage
    World
    Louisoix
    Main Class
    Samurai Lv 80
    Quote Originally Posted by Xandorel View Post
    https://imgur.com/yRyBlFu

    Here is the error i have been recieving
    I've only seen this one happen on rare occasions, make sure that you're Flash is updated to current version and java. Running Ccleaner can sometimes sort it out too.
    (0)

  7. #7
    Player
    Datachanger's Avatar
    Join Date
    Oct 2020
    Posts
    27
    Character
    Datachanger Dedomen
    World
    Gilgamesh
    Main Class
    Warrior Lv 90
    I have been having this same issue, too. I was able to just press "Yes" or "No" to get past the error randomly, about 50% of the time.

    I would be wired directly into the router. I have been having this for a couple of days, I think...?

    However, today, I was not. The error blocked me from seeing anything.
    https://imgur.com/MLwij1O

    After turning back on Internet Explorer, I did all the above steps in the original post, and I was FINALLY able to make it past the errors (plural now?!).
    However, I am terrified to log out, risking not being able to log back in, and being blocked by these errors.
    (0)

  8. #8
    Player
    Mykll's Avatar
    Join Date
    Aug 2013
    Posts
    651
    Character
    Mykll Valiant
    World
    Balmung
    Main Class
    Gladiator Lv 93
    I just got this error for the second time, the first a week ago on the 10th.



    I have to do the entire mess of turning on the feature of Internet Explorer because Windows decided to hide it. There is no guarantee that I will get this error again, as, over the history of FFXIV, I have rarely gotten it after a patch, and, without doing any changes in IE, it has gone away, only to much later, like now, appear again. So I do not know if going through the list of fixes after I restart, which I will check, will immediately fix the error for me or not.
    (0)
    MANTASTIC: I got 1017 problems, but playing FFXIV ain't one.

    Llyren: Lala Tanks hit point density levels attract small planets

  9. #9
    Player
    Datachanger's Avatar
    Join Date
    Oct 2020
    Posts
    27
    Character
    Datachanger Dedomen
    World
    Gilgamesh
    Main Class
    Warrior Lv 90
    I didn't do anything and it has been fixed for two days, now. I don't know what I did! :X
    (1)

  10. #10
    Player
    Mykll's Avatar
    Join Date
    Aug 2013
    Posts
    651
    Character
    Mykll Valiant
    World
    Balmung
    Main Class
    Gladiator Lv 93
    Quote Originally Posted by Datachanger View Post
    I didn't do anything and it has been fixed for two days, now. I don't know what I did! :X
    Did you change any data?
    (0)
    MANTASTIC: I got 1017 problems, but playing FFXIV ain't one.

    Llyren: Lala Tanks hit point density levels attract small planets

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